@Sunho Cho ,
Could you please tell me what version of Office are you using now?
How did you create these workbooks?
It's recommended to create new blank workbooks in Excel to have a test.
Open Excel desktop application first > New > Choose blank workbooks, then edit, save it and open it.
1 If this issue does not occur with files created in Excel and occurs with files created by right-clicking, please follow the steps below to check a registry key data.
(Please note, serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
Please refer to this article about how to back up and restore the registry in Windows: https://support.microsoft.com/en-us/kb/322756)
There is an Office 365 (64-bit) installed on my test environment, and I would use it as an example.
- Type "regedit" in Run dialog, press Enter.
- Then locate to
Computer\HKEY_CLASSES_ROOT\.xlsx\Excel.Sheet.12\ShellNew
, check the Data at right panel, make sure the data value is a .xlsx file. If not, you need to modify the value.
On my test environment, the value isC:\Program Files\Microsoft Office\Root\VFS\Windows\Shellnew\excel12.xlsx
.
2 If no matter what method is used to create new workbooks, this issue would persist.
- Please backup some of these files first, go to File explorer > View in Show/hide group > check the box of "Hidden Items".
Then modify the extension, such as .xls to have a check. - Run Excel in safe mode to open files. Enter "excel /safe" and click OK. Then open files check whether this issue reproduced.
If not, you may go to File > Options > Add-ins > Manage, COM Add-ins, clear the check boxes for any enabled COM add-ins, select OK. - Repair Office on Control Panel.
Any questions, please let us know.
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