Teams add-in is not working

IBN 4,331 Reputation points
2022-09-06T09:38:30.513+00:00

Hello,

Please i need a help on this.

Teams add-in stops working in user outlook 2013. i tried reinstalling of teams application

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
3,473 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,881 questions
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  1. JimmySalian-2011 41,916 Reputation points
    2022-09-06T10:22:51.447+00:00

    Hi,

    Can you try the steps over here for resolving this issue - resolve-teams-meeting-add-in-issues

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  2. JimmyYang-MSFT 48,706 Reputation points Microsoft Vendor
    2022-09-09T09:47:44.453+00:00

    Hi @IBN

    Given this situation, please follow the steps below.

    1. Open Run, type “regedit” to open the registry editor.
    2. Go to “HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins”.
    3. By default, the value of LoadBehavior is “3”, with which the Add-in will be loaded when you launch Outlook. If LoadBehavior value of your add-in is not “3”, you can try to change it to “3”.

    If the issue persists, it is suggested to check if the add-in has been disabled:

    1. Open Run, type “regedit” to open the registry editor.
    2. Go to “HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Resiliency” (16.0 for Outlook 2016)
    3. Check if there is any DisabledItem, if there is, delete it.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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  3. JimmySalian-2011 41,916 Reputation points
    2022-09-11T12:18:54.833+00:00

    I’m checking how the things are going on about this issue?

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    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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