Problem type: Select Application and Configuration Issues. Problem subtype: Select Application crashing.
Azure Support Ticket: Summary of Issue Subject: Node.js App Service Fails to Connect to MySQL Flexible Server with "Access Denied" Error Despite Correct Credentials 1. Summary of the Issue: We have a Node.js application deployed to an Azure App…
Azure Database for MySQL
Running Windows 11, some secure connections are failing but not all, how do I fix this?
This began on the 28th of May 2025. I have previously attempted many things up to re-installing Windows retaining my data, but the help thread I was using stopped responding…
Windows for home | Windows 11 | Internet and connectivity

Microsoft password works on one laptop and not on the other. Have tried everything to no avail.
I have two laptops. One works great (Windows 11), accepts and is signed on to using my regular Microsoft password. The second laptop has a problem with the cursor bouncing all over the screen, so I'm trying to restore the second one (Windows 10) to a…
Windows for home | Windows 11 | Accounts, profiles, and login
Message 'slow charging use a higher watt charger'
The charger, supplied with the new surface laptop has stopped working and shows the above message, and the external screen is also no longer powered from this unit
Surface | Other
That password is incorrect for your Microsoft account error after confirming challenge in Authentificator
That password is incorrect for your Microsoft account error after confirming challenge in Authenticator. Regardless of number of attempts. Every time Authenticator says approved
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Preview Pane in File Explorer Not Working – Need Help
Hello, I'm having an issue with the Preview pane in Windows File Explorer. No matter what type of document, image, or file I click on, the preview doesn't show up. I've tried different file types (Word, PDF, JPG, PNG, TXT, etc.), but nothing appears in…
Windows for home | Windows 11 | Files, folders, and storage
Where is the new location for the Teams.exe
Cannot find the new TEAMS exec. file. I need the logo for executing quickly!
Microsoft Teams | Microsoft Teams Free | Search
My microsoft apps not working
Windows for business | Windows 365 Business
husband passed away. now using his laptop. how to change administrator.
Husband passed away. Changed to Microsoft personal. How do I change administrator on his laptop to me.
Windows for home | Windows 11 | Accounts, profiles, and login

Can not connect my Steel Series Artics Nova 3 to my PC
To give a little background, I am using a usb c cord that came with my headphones because I broke my aux cord a while back. The usb c cord has worked fine for about a year or 2. The other day my brothers gpu was delivered so I let him swap out my card so…
Windows for home | Windows 11 | Devices and drivers

Changing the Default Directory name
I changed the tenanet name from Default Directory to iTekHost, however when i sign in to Onedrive it shows OneDrive - Default Directory, how to fix that?
Microsoft 365 and Office | OneDrive | For business | Windows

How do I turn off updates to the Windows OS?
My computer is several years old, and the forced updates have overloaded it to the point it needs an “update enema”. How can I permanently stop these updates? (I’m not tech savvy, so if you can help me in a way that your grandma would understand, it…
Windows for home | Windows 10 | Windows update

Azure Functions are not visible in the function list after my deployment from GitHub/Kudu
I'm trying to deploy my first http trigger Function App to Azure. It was created with the Azure Function extension in VS Code with typescript template. I use my GitRepo as a source and the Kudu build App Service. My functions are working well…
Azure Functions
Copy Outlook contact list
How do I duplicate an existing Outlook contact list?
Outlook | Windows | Classic Outlook for Windows | For home

Microsoft not responding and only emailing me automated responses about my case for getting my hacked Account back
Few weeks ago my Account was Hacked and when Microsoft said they would contact me after they sent me a form to fill out which i did they said they would contact me in 5 business days after which they didn't, after contacting them asking about my account…
Windows for home | Windows 11 | Accounts, profiles, and login
How to fix “ Something happened and your PIN isn't available” on Win 11 - no internet, no user accounts
Hi there, I’m on Win 11 Pro fully updated. I had a problem with Office 365 not loading so uninstalled Officeand tried to reinstall it. Couldn’t reinstall so went into safe mode to see what was blocking the Office install. rebooting from safe mode I got…
Windows for home | Windows 11 | Accounts, profiles, and login
not able to see my certifiacates i have done in dashboard
i am not able to see my AZ900 and AZ 104 certificates in dashbords where to check it
Azure | Azure Training

Entra Hybrid Join Intune Enrollment Problems with Refresh Token
All workstations in our environment are Entra Hybrid joined and Intune enrollment is set to all users, and some workstations are failing to enroll in Intune. Also I noticed on these devices the Owner is missing. After further digging I found errors in…
Microsoft Security | Intune | Enrollment

Outlook 365 has stopped working
My MS 365 subscription is active but Outlook for Windows 11 has stopped working. The GUI works but mail is not being retrieved from an IMAP account through Yahoo mail. I've uninstalled & reinstalled the MS 365 suite. I've deleted the email account…
Outlook | Windows | New Outlook for Windows | For home

Camera Display Issue: Only Showing Part of the Screen
When attempting to access the camera, it only displays on part of the screen. What steps can be taken to resolve this issue?