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I understand what is causing Windows 11 desktop shortcut icons to turn blank/white but why is it happening?

Ever since upgrading to Windows 11 Pro on two of my Dell laptops I have had a continuing problem of some of my desktop shortcut icons turning blank/white. I finally have figured out what is causing this. Whenever I update an app from the Microsoft …

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2025-07-04T17:30:15.67+00:00
BP 5 Reputation points
commented 2025-07-20T21:19:41.0466667+00:00
CrazyKats 670 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Unable to launch the free online version of Word

I sign in to microsoft365.com with my Microsoft account. I can see the "Free" badge similar to below I click the app launcher then select Word. I get the error message below: "This site can’t be reached The webpage at…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-07-20T18:11:58.0466667+00:00
SL Lien 0 Reputation points
commented 2025-07-20T21:15:41.0866667+00:00
SL Lien 0 Reputation points
2 answers

Outlook contacts missing after upgrading to Click-to-run versions of Office 365

Following a prompt from MS to update my Office 365 apps from "Microsoft Store" versions to "Click to run" versions, my entire Outlook Contacts have disappeared. Had three different categories -all gone. I have older backups to…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-07-19T19:59:55.7066667+00:00
Alan Shultz 0 Reputation points
commented 2025-07-20T21:14:00.8766667+00:00
Alan Shultz 0 Reputation points
1 answer

How to fix wrong location in Windows 11

My windows 11 desktop returns all searches as if I am in the Philippines. My location services are on. I turned off the override location option. No help either way. A search of my IP address returns to NCTC Tennessee (close enough). Windows settings…

Windows for home | Windows 11 | Settings
asked 2025-07-20T20:05:13.0566667+00:00
Roger P 0 Reputation points
answered 2025-07-20T21:13:01.4033333+00:00
IGYQ 1,840 Reputation points Independent Advisor
0 answers

run program ( action setting )

Subject: PowerPoint 2024 – "Run Program" Action Not Working in Slide Show Mode Dear Support Team, I am experiencing an issue in PowerPoint 2024. When I assign a valid executable file path (such as the Windows Calculator) using the "Run…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2025-07-20T21:11:14.8566667+00:00
hamid tehrani 0 Reputation points
2 answers

How can I stop program files folder from being created on my external SSD every boot.

I recently migrated all of my games to a new internal SSD, I did not realise that when I did so for xbox games that it would create extra folders to do with this. I have uninstalled all of the xbox games, changed all of the relevant installation…

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-07-18T00:36:58.01+00:00
Conor 0 Reputation points
commented 2025-07-20T21:08:29.4866667+00:00
Conor 0 Reputation points
2 answers One of the answers was accepted by the question author.

to upgrade from win home 11 to 11 pro. will I lose my data and folders

to upgrade from Windows Home 11 to Windows 11 Pro. Will I lose my data and folders

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-07-20T19:26:00.0933333+00:00
Jay Cee Sr 20 Reputation points
accepted 2025-07-20T21:03:39.4533333+00:00
Jay Cee Sr 20 Reputation points
0 answers

How can I unlink my PlayStation Network account from my Microsoft account settings?

How can I unlink my PlayStation Network account from my Microsoft account settings? For context: What I have access to: I have access to the Microsoft account. I do not have access to the PlayStation account. Why I need to do this:' I am trying…

Microsoft Edge | Profile, sync, and sign in | Windows 10
asked 2025-07-20T21:02:35.5066667+00:00
Matt G 0 Reputation points
1 answer One of the answers was accepted by the question author.

Just upgraded from Win 10 to Win 11. Now file explorer is really slow

I just upgraded from Win 10 to Win 11. I have a directory with about 25 subdirectories. Each of the subdirectories contains .rar files. Small archives, well under 1 gig, most of them are 350-500 meg. When I click on the directory I want in the left side…

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-07-20T18:20:02.1566667+00:00
dhs678 20 Reputation points
commented 2025-07-20T20:57:12.56+00:00
dhs678 20 Reputation points
1 answer

Help Resolving Power Apps Issues: Big Data & SharePoint Permissions

Dear All, Please help resolve Power Apps limitations in handling big data. • When handling large numbers of records in SharePoint, performance issues and delegation limitations arise, which hinder the display or processing of all data. 2️⃣ Permissions in…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2025-07-19T23:05:33.4666667+00:00
Karam Mohamed Qurani Mohamed 0 Reputation points
commented 2025-07-20T20:54:56.7733333+00:00
Karam Mohamed Qurani Mohamed 0 Reputation points
0 answers

problème de compte

Bonjours, il y a de ça un moment j'ai crée un compte microsoft sauf que entre temps j'ai oublié mon de passe sauf que, l'adresse Email avec la quelle j'ai crée le compte a fermé et j'ai changé de numéro de téléphone donc impossible de pouvoir récupérer …

Microsoft System Center | Other
asked 2025-07-20T20:53:05.97+00:00
Emmanuel bosman 0 Reputation points
4 answers

I cant connect to my ethernet

I can't connect my PC to the internet via the LAN Cable because the drivers and the network adapter are missing. The light on the LAN port isn't lit up, but the cable is working fine. I can't find the ethernet in either the Device Manager or the network…

Windows for home | Windows 10 | Internet and connectivity
asked 2025-07-20T18:20:46.03+00:00
Fahad 0 Reputation points
answered 2025-07-20T20:51:01.29+00:00
GTS-NJ 80 Reputation points
1 answer

Lost Organization Administrator access

We have lost access to the Organization Administrator role in our Azure DevOps organization. The admins were guest users from an external Azure AD tenant which is now decommissioned. We’ve recreated the user locally, but they cannot access the…

Azure DevOps
asked 2025-07-20T19:20:49.8033333+00:00
Soma Yarlagadda 0 Reputation points
answered 2025-07-20T20:49:22.2366667+00:00
Andreas Baumgarten 124.1K Reputation points MVP Volunteer Moderator
2 answers

I can't see tablet mode in action center

I have Windows 11 Pro and I am unable to see the Action Center and see Tablet Mode

Windows for home | Windows 11 | Devices and drivers
asked 2025-07-20T20:03:49.3766667+00:00
Michael Gordy 0 Reputation points
answered 2025-07-20T20:48:23.95+00:00
Marcin Policht 51,765 Reputation points MVP Volunteer Moderator
1 answer

Error 0x800706d9 In Windows Sandbox: Container Manager Service

I have reset my PC multiple times before and this issue has never occurred for Windows (10) Sandbox. Yes, I have Windows 10 Pro, necessary for this program. This was the first time I reset my PC from a USB Windows 10 installation media, if that…

Windows for home | Windows 10 | Performance and system failures
asked 2025-07-20T03:48:51.4933333+00:00
John Doe 0 Reputation points
commented 2025-07-20T20:48:20.63+00:00
John Doe 0 Reputation points
3 answers

2025-07 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5062553)

2025-07 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5062553) This is still not able to install, and Microsoft, I hope you are listening, NONE of your suggested resolutions work. Please help.

Windows for home | Windows 11 | Security and privacy
asked 2025-07-17T02:23:23.38+00:00
Ryan Hammond 0 Reputation points
commented 2025-07-20T20:46:59.3766667+00:00
Anant Jain Raghavan 0 Reputation points
2 answers

My Microsoft account has been locked and I can't appeal.

I have an issue with my Microsoft account that has been bugging me for months now. A few months ago, I noticed that my Microsoft account has been locked for "too many wrong logins" and every single time I reset my password (which I did,…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2025-07-20T09:27:46.2533333+00:00
Calvin Lucien 0 Reputation points
answered 2025-07-20T20:46:42.1566667+00:00
Darhyl Amizola 775 Reputation points Independent Advisor
0 answers

Files appear in OneDrive, but not on "C" Drive

I just migrated from an older PC running Windows 10 to a new PC running Windows 11 Home. All of my documents, pictures, etc. moved over to my new PC automatically via OneDrive. On my old PC, all of my documents and pictures appeared on my "C"…

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-07-20T20:46:37.8033333+00:00
SJC 0 Reputation points
2 answers

Mobile Hotspot not connecting to internet

Hi, i asked this question a while ago but the original thread got locked after being migrated and im unable to reply to it anymore. heres the link -…

Surface | Surface Pro | Network
asked 2025-07-20T16:43:08.4766667+00:00
Charlie shaw 0 Reputation points
answered 2025-07-20T20:46:04.4866667+00:00
Pavel Poddubny 255 Reputation points Volunteer Moderator
3 answers

Microsoft Edge has no idea what they are doing and never fix what the break.

Microsoft Edge restricted my comment section 6 months ago, for no reason. I have been trying all that time to get it fixed. They even admitted I should not be restricted as one section of their profile says thanks for following our guidelines. YET,…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2025-07-13T02:43:15.4+00:00
DD 0 Reputation points
answered 2025-07-20T20:45:49.6366667+00:00
DD 0 Reputation points