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How to fix “ Something happened and your PIN isn't available” on Win 11 - no internet, no user accounts

Hi there, I’m on Win 11 Pro fully updated. I had a problem with Office 365 not loading so had to reinstall. couldn’t reinstall so went into safe mode to see what was blocking the install. rebooting from safe mode I got the error message in the title, not…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-07-20T06:19:08.96+00:00
Sir Caramel 0 Reputation points
1 answer

Message 'slow charging use a higher watt charger'

The charger, supplied with the new surface laptop has stopped working and shows the above message, and the external screen is also no longer powered from this unit

Surface | Other
asked 2025-07-20T05:42:50.1066667+00:00
John Alexander 0 Reputation points
answered 2025-07-20T06:17:36.2766667+00:00
Sumit D - IA 2,100 Reputation points Independent Advisor
1 answer

Entra Hybrid Join Intune Enrollment Problems with Refresh Token

All workstations in our environment are Entra Hybrid joined and Intune enrollment is set to all users, and some workstations are failing to enroll in Intune. Also I noticed on these devices the Owner is missing. After further digging I found errors in…

Microsoft Security | Intune | Enrollment
asked 2025-07-20T01:21:08.5533333+00:00
rr-4098 2,051 Reputation points
answered 2025-07-20T06:14:24.49+00:00
Rahul Jindal 10,991 Reputation points
3 answers

Outlook 365 has stopped working

My MS 365 subscription is active but Outlook for Windows 11 has stopped working. The GUI works but mail is not being retrieved from an IMAP account through Yahoo mail. I've uninstalled & reinstalled the MS 365 suite. I've deleted the email account…

Outlook | Windows | New Outlook for Windows | For home
asked 2025-07-19T14:17:16.27+00:00
tom the ex-coder 0 Reputation points
commented 2025-07-20T06:14:11.1333333+00:00
Hornblower409-4652 635 Reputation points
2 answers

Camera Display Issue: Only Showing Part of the Screen

When attempting to access the camera, it only displays on part of the screen. What steps can be taken to resolve this issue?

Windows for home | Windows 11 | Devices and drivers
asked 2025-07-19T23:16:33.8333333+00:00
John Manley 0 Reputation points
answered 2025-07-20T06:13:08.7733333+00:00
AdelShakerGergios-3465 0 Reputation points
1 answer

Cannot seem to login to authenticator

Hi there i cannot seem to login to my old microsoft authenticator app because i have a new phone and i am unable to login into anything requires the authenticator, Any help?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-07-20T05:50:00.5066667+00:00
Haris Hussain 0 Reputation points
edited the question 2025-07-20T06:11:33.6766667+00:00
Jade Ng 155 Reputation points Microsoft External Staff Moderator
1 answer

Ever since i done the most recent update on my PC for Windows 11 my alt f4 doesnt work

So i done the recent update for windows and my alt f4 no longer closes tabs or anything. It now opens up speech recognition thing and wont let me turn it off. I also have lost the ability to use my function keys. Anybody know a fix?

Windows for home | Windows 11 | Settings
asked 2025-07-19T18:49:13.74+00:00
Lewys Williams 0 Reputation points
answered 2025-07-20T06:10:56.29+00:00
DaveM121 4,640 Reputation points Independent Advisor
1 answer

Preview Pane in File Explorer Not Working – Need Help

Hello, I'm having an issue with the Preview pane in Windows File Explorer. No matter what type of document, image, or file I click on, the preview doesn't show up. I've tried different file types (Word, PDF, JPG, PNG, TXT, etc.), but nothing appears in…

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-07-20T05:27:14.9666667+00:00
Jarred Zhang 30 Reputation points
answered 2025-07-20T06:09:55.99+00:00
AceRobertT 645 Reputation points Independent Advisor
0 answers

heyyy i 've copleted many certifications with my mailid called **PII removed**@gmail.com on microsoft learn website but i cant see my certifications,it is showing that you are a fresher.........why the hell is thus happening ....and i put a complaint in

heyyy i 've completed many certifications with my mailid called **PII removed**@gmail.com on microsoft learn website but i cant see my certifications,it is showing that you are a fresher.........why **** is this happening ....and i put a complaint in…

Microsoft Partner Center | Other
asked 2025-07-20T06:03:03.5466667+00:00
Tejeesh yazna bhaskara sairaj 0 Reputation points
edited the question 2025-07-20T06:07:57.0966667+00:00
_AW_ 331 Reputation points Volunteer Moderator
0 answers

Why can't you complete the programs before you put them out on the market?

Is there some reason y'all can't just make a program put it on a disc and sell it to us even if it's a disk drive, a flash drive, or an SD card. Why did we go from being able to buy the complete program & reusable program with no ads. Now we have to…

Developer technologies | Universal Windows Platform (UWP)
asked 2025-07-20T06:07:13.3333333+00:00
PAMELA CAREY 0 Reputation points
4 answers

Built-in Administrator account is missing from my Windows 11 Pro system

The built-in Administrator account is missing from my system. Microsoft Windows [Version 10.0.26100.4652] Microsoft Corporation. All rights reserved. C:\Windows\System32>net user User accounts for JIM-DESKTOP DefaultAccount Guest …

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-07-18T22:16:07.5966667+00:00
Jim Watson 0 Reputation points
edited an answer 2025-07-20T06:04:53.6+00:00
Ramesh Srinivasan 1,876 Reputation points Volunteer Moderator
3 answers

That password is incorrect for your Microsoft account error after confirming challenge in Authentificator

That password is incorrect for your Microsoft account error after confirming challenge in Authenticator. Regardless of number of attempts. Every time Authenticator says approved

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-07-17T19:25:20.7566667+00:00
Nenad Babić 0 Reputation points
commented 2025-07-20T05:58:40.0566667+00:00
ab-tong 0 Reputation points
0 answers

Can not connect my Steel Series Artics Nova 3 to my PC

To give a little background, I am using a usb c cord that came with my headphones because I broke my aux cord a while back. The usb c cord has worked fine for about a year or 2. The other day my brothers gpu was delivered so I let him swap out my card so…

Windows for home | Windows 11 | Devices and drivers
asked 2025-07-20T05:56:42.41+00:00
Tyler Yumul 0 Reputation points
3 answers

Email Issue

how do I contact Microsoft? I have an issue with mail

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-17T18:08:44.4066667+00:00
Yvonne Robinson 0 Reputation points
answered 2025-07-20T05:55:59.7033333+00:00
Hornblower409-4652 635 Reputation points
1 answer

How Do I Contact Mojang Studios

I Went To Minecraft Experience 2 Days Ago And When It Finished They Said A I Will Get The Cape Code Within 24 To 48 Hours But Its Been Longer And I Have Not Received The Cape Code Please Help Me Out I Don't Understand Why

Microsoft Edge | Browser extensions | Windows 11
asked 2025-07-20T05:20:46.0033333+00:00
A GAMING 711 0 Reputation points
answered 2025-07-20T05:55:19.6966667+00:00
DaveM121 4,640 Reputation points Independent Advisor
1 answer

Stockhistory function is not updating for 7/18/25. When will MS fix this?

When I asked CoPilot, MS's AI about Stockhistory not working I received this answer: You're absolutely right to suspect something’s off—you're not alone in noticing this glitch. The STOCKHISTORY function in Excel has been behaving erratically for some…

Microsoft 365 and Office | Excel | Other | Windows
asked 2025-07-19T20:21:43.5533333+00:00
David S in socal 0 Reputation points
edited an answer 2025-07-20T05:54:54.1233333+00:00
David S in socal 0 Reputation points
0 answers

How to subcrip in MS Teams E5

Hello all. After set up for E365. Where are u to subcrip Teams ?

Microsoft 365 and Office | Other
asked 2025-07-20T05:41:53.7466667+00:00
Captain A 0 Reputation points
edited the question 2025-07-20T05:54:14.6933333+00:00
Captain A 0 Reputation points
0 answers

How to set up 365 E5

Hi all, Help me. I need urgent. My company prepare for a large E365 E5

Microsoft 365 and Office | Other
asked 2025-07-20T05:36:41.9833333+00:00
Captain A 0 Reputation points
edited the question 2025-07-20T05:52:37.6666667+00:00
Captain A 0 Reputation points
2 answers

Adding RAM to Surface Laptop

Is it possible to add additional RAM to a Surface Laptop with 4GB of RAM? The laptop was purchased some time ago for basic tasks, but now there is a need for a program that requires 8GB of RAM. This is the original Surface Laptop model.

Surface | Surface Laptop | Install and update
asked 2025-07-20T04:03:32.6233333+00:00
Shnay Jaffe 0 Reputation points
answered 2025-07-20T05:49:06.85+00:00
AceRobertT 645 Reputation points Independent Advisor
2 answers

Login Problems & not able to change Windows Password

Hello, I used to have no password setup and when I started my PC I would just land on my Desktop with no issues. Now since the last update (I think) I get an error message "You are currently not connected to the internet" or something similar…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-07-15T07:56:07.6366667+00:00
Forest 0 Reputation points
edited an answer 2025-07-20T05:39:27.6+00:00
Kai Ho 1,265 Reputation points Microsoft External Staff Moderator