Cannot Access My Hotmail and OneDrive Account – Two-Way Authenticator Not Working and Account Blocked
I urgently need help recovering access to my Hotmail account, which is also linked to my OneDrive where I store important documents. Here is the situation: Here is the error I see when I try to verify: ‘There’s a temporary problem with the service. .’ I…
Microsoft Security | Microsoft Authenticator

Added Office 365 Family to new PC, but only one of several email accounts is set up.
Added Office 365 Family to new PC, but only one of several email accounts is set up.
Microsoft 365 and Office | Install, redeem, activate | For business | Windows

How do I download personalized Word, Excel Power Point? The personalized versions say, "Hello Bob/Jane" etc. My down loads open with a generic 'good morning" etc
When I originally bought Microsoweft 365 Personal, The Word, Excel, and Power Point were very personalize opening up with "Good morning Bob". And the application seemed much more user friendly. The downloads I have are impersonalized and rather…
Microsoft 365 and Office | Microsoft Forms | For home
How to bring comments/notes back into view?
All comments/notes in one of my Excel worksheets got pushed beyond visible range when the file was moved to a new computer. I can manually move it back into view and resize it back to its original look, but I can't do that for thousands of cells. It was…
Microsoft 365 and Office | Excel | For business | Windows

get 2nd copy of outlook 365 on wife's new laptop
I have a microsoft 365 family license. I just purchased a new laptop for my wife. I ran the install program as directed by numerous microsoft websites. I cannot get a desktop version of outlook to run on her new laptop.
Microsoft 365 and Office | Other


INVALID_DATA_ACCESS_TRAP error during the 24H2 Setup
Hi, I was trying hard to upgrade my windows to 24H2, but everytime i do the update it says INVALID_DATA_ACCESS_TRAP on the BSOD after 60%. I tried various solutions like checking disk for errors and all, but nothing resolved my issue. Recently, i checked…
Windows for home | Windows 11 | Windows update
OneNote links no longer working
Microsoft 365 and Office | OneNote | For home | Windows
How do I use thetext recovery converter on word?
I have a corrupted file. Word suggests I use the text recovery converter. where is that?
Microsoft 365 and Office | Word | For business | Windows


Sound no longer works when casting to TV
Ever since the last windows update I noticed the sound on my LG TV cuts off and stops working after a few seconds when casting to TV. First it connects and I hear the sound for a few seconds, then it cuts out and stops working all together after about…
Windows for home | Windows 11 | Performance and system failures
Can not play dvd on windows 11
I have 2 win 11 latops one plys external dvd newer one does not, Cyberlink shows ppopup box that when closed pops again when hit play
Windows for home | Windows 11 | Devices and drivers
How to fix Internet Connection with the Intel 6e ax211 160mhz
My internet does not work but it says im am Connected i treid everything updat drivers and deinstall the device several times
Windows for home | Windows 11 | Settings

I am trying to add the activation key on Microsoft office 2024 and i am getting nowhere
I have office 2024 standard on my system and I want to activate it how do I do that
Microsoft 365 and Office | Install, redeem, activate | For education | Windows

Stockhistory function is not updating for 7/18/25. When will MS fix this?
When I asked CoPilot, MS's AI about Stockhistory not working I received this answer: You're absolutely right to suspect something’s off—you're not alone in noticing this glitch. The STOCKHISTORY function in Excel has been behaving erratically for some…
Microsoft 365 and Office | Excel | Other | Windows
Beeping Noise Coming From My Computer
Hello I Have A Annoying Beeping Noise Coming From My Computer That Sounds Like A Smoke Alarm .When I Turn My Computer Off It Goes Away Is There Anyway To Turn It Off ? Thanks !!!
Windows for home | Windows 10 | Settings
Request for Assistance: Certification Expired on July 17, 2025
Hello, I’m reaching out for assistance with my MD-102: Managing Modern Desktops certification, which recently expired on July 17, 2025. Unfortunately, due to a demanding work schedule, I missed the renewal window. I would like to know if there is any…
Microsoft 365 and Office | Other

HOW TO OPEN Emails using MY HOTMAIL
HELLO: These past few days, i am not able to open my emails, using my "HOTMAIL". If i go onto "OUTLOOK" , it takes its time, but eventually opens to my emails. I've had HOTMAIL for 'decades' and not sure if i am doing something wrong,…
Outlook | Windows | New Outlook for Windows | For home
Locked Microsoft account and cannot verify
hi , I cannot remember my last subscription payment card I used. So may be I input the information wrongly when I tried to verify. I don't understand why the emails / subject that need to send as a verification part as I won't remember what emails I…
Exchange Online
Browsers Crashing on Windows 11 After Update
After a recent update, all browsers except Edge are failing to open. They appear briefly and then disappear. Disabling all antivirus software did not help. Safe mode allows them to work, but it restricts certain functionalities on the PC. Additionally,…
Windows for home | Windows 11 | Performance and system failures
Deleted Microsoft Account
Hi, I'm here to seek support regarding my Microsoft account which may have been deleted or otherwise, to be honest I don't know what exactly happened to my account, when I tried to access the account I received a message that the account was no longer…
Microsoft Security | Microsoft Authenticator
How do I make space for the latest windows update which will not load due to not enough space.
How do I make space for the latest windows update which will not load due to not enough space.