
OneDrive Backup Question
Greetings! [I] There is a screen capture attached (bottom of Thread) of three folders: two with green circles and white checkmark, one with a white circle and a check mark. The two folders when created on the local machine uploaded automatically (green…
Microsoft 365 and Office | OneDrive | For home | Windows

Windows Hello Does not work after setting up face
Windows Hello and Face ID wass working just fine, until Windows Update installed a Preview Version of Windows 11. I returned to a previous Restore Point when the Face ID was working. So, now I was able to setup face ID, but when windows start it…
Windows for home | Windows 11 | Accounts, profiles, and login
How can I prevent the scroll bar on the right in "Pictures" on File Explorer from jumping back to the top?
About a month or so ago, when selecting an image from "Pictures" in File Explorer, before you can make your selection the scroll tool on the right jumps back up to the top and the "file name" bar at the bottom flashes white off and on…
Windows for home | Windows 10 | Performance and system failures
Excel 2016 subtotals
I do not have a subtotal icon in my Excel files. I have looked up instructions for creating subtotals, but I do not have the items or tabs that are referenced in the instructions.
Microsoft 365 and Office | Excel | For home | Windows
Critical Structure Corruption (109) Error Help?
Hello, I have been running into this crash for a while now. It starts with blue screen crashes then randomly crashes either from me playing games, watching youtuber or just idling over night. Can someone help me understand what the issue may be? The…
Windows for home | Windows 10 | Desktop, Start, and personalization | Desktop
How do i make sense of my WinDBG minidump file after computer Crash
The last few days my pc has been hard crashing while playing Helldivers 2. I downloaded WinDBG and have analyzed the minidump file, but it all looks like gibberish to me. Any help would be greatly appreciated! Thank you for your time. *************…
Windows for home | Windows 11 | Apps
Problem with mapped drive specified in batch file
Have a very simple "batch file," actually specified in the properties of a shortcut, viz, When I try to run the shortcut, I get: I can "see" the mapped drive in and I can "see" the directory H:\Money\D&KMoney.mny in…
Windows for home | Windows 11 | Files, folders, and storage
Marvell AVASTAR Wireless-AC Network Controller always has an error after sleep
When starting after sleep Marvell AVASTAR Wireless-AC Network Controller always has an error and therefore I have to disabled it and the enabled it to restart the WiFi connection. I do not want to leave network controllers on during sleep. This started…
Microsoft System Center | Other
Drive letter designation of external drives in disk management on my new computer is grayed out
My two year old computer reads my external hard drives just fine. File explorer shows the drives and disk management shows the drive letter and the NTFS format designation. On my new computer the drives are not seen in file explorer and though disk…
Microsoft Copilot | Windows Copilot | Copilot+ PC
How can I download all the photos received in Teams?
How can I download all the photos received in Teams?
Microsoft Teams | Microsoft Teams Free | Files
Could you help me to remove my data from previous account?
My first account email login use: ******@gmail.com and use ******@gmail.com as alias email. But at July 15, 2025, my account alias has been changed into ******@etymolo.com. Could you help me to delete all of my data saved in that account, and blocked or…
Microsoft Edge | Profile, sync, and sign in | Windows 10

Request for Assistance – MFA Lockout and Account Recovery
Hello, I am the only Global Administrator for our Microsoft Entra tenant, which was created through an Enterprise Visual Studio subscription. I am currently locked out due to MFA and no longer have access to my MFA device. I do not have a support plan…
Microsoft Security | Microsoft Authenticator
BSOD CRITICAL_PROCESS_DIED When plugging in charger to my laptop.
Hi from few weeks i have been experiencing BSOD with error code CRITICAL_PROCESS_DIED 1-2 minutes after i plug in the charger to my laptop . i have been using HP pavilion Gaming and it works fine when the charger is not plugged in but if I use it while…
Windows for home | Windows 11 | Accessibility
Enable Gmail Label Auto-Categories (Promotions, Social, Updates, Forums) to Outlook?
Hello, I have been trying out new email clients over the last month. Use to be, Gmail did NOT expose these automatic categories. But other email apps have since come out and have these as a feature. I'm assuming somewhere in the Gmail API it's available…
Outlook | Windows | New Outlook for Windows | For home
windows update
As I am doctor, I need regional languages for my patients and with the new update, it has been removed. Please on the next update include the language add or remove option so that we can use those benefits. I need them for my patients.
Windows for home | Windows 11 | Input and language
How do I change account owners for a subscription/resource group?
Hello. I am helping a business owner (Ray Y, In this account, his email is this: Ray.Z.Joshua_gmail.com#EXT#@RayZJoshuagmail.onmicrosoft.com) with a POC AI app. For this, we hired some contractors to set up this Azure account and some services. Ray would…
Azure Role-based access control
How do I get rid of checkmarks when I open a file in Office 365?
When I click on the name of a file in Office 365, a checkmark will appear next to the name. This never happened until a couple weeks ago. Is there a way to click on the file name without a checkmark appearing? I am pasting a copy of what I see when…
Microsoft 365 and Office | Excel | For home | Windows
Secure Certificate provisioning in azure with less interaction with our On Prem CA Infrastructure
Secure Certificate Provisioning in Azure with Minimal On-Prem CA Dependency Details What are the recommended approaches for implementing scalable and secure certificate provisioning in Azure while reducing reliance on traditional on-premises Certificate…
Azure Key Vault
Unable to login to Azure Portal, needs Authenticator
I am unable to log in to the Azure portal using my email; it asks for Authenticator verification, which was never configured for the Azure portal. Even to open an Azure ticket, it asks for an Authenticator. How can I get help with the Azure sign-in issue…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Help in rescheduling exam
Hi Team, Today was my az 900 exam scheduled but vogue app did not able to start my exam with below error message "something has gone wrong and you will not able to take your test this time". Please help me in rescheduling exam.
Community Center | Not monitored
