14 questions
2 answers
How to delete all the files on my OneDrive?
I deleted all the files in my personal OneDrive folder on my laptop, but the settings page says that there are still 0.4GB of content sitting there. I don't know where to find and delete it. Could you please help me with this? Thank you!
Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-07-20T00:41:58.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 91%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jacob
0
Reputation points
answered 2025-07-20T07:00:15.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW5%3C/text%3E%3C/svg%3E)
WordWizzard-5701
0
Reputation points
0 answers
How do I get sim code for my rm-1127
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 59%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Changing the Default Directory name
I changed the tenanet name from Default Directory to iTekHost, however when i sign in to Onedrive it shows OneDrive - Default Directory, how to fix that?
Microsoft 365 and Office | OneDrive | For business | Windows
2,664 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 14.000000000000002%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
2 answers
Outlook contacts missing after upgrading to Click-to-run versions of Office 365
Following a prompt from MS to update my Office 365 apps from "Microsoft Store" versions to "Click to run" versions, my entire Outlook Contacts have disappeared. Had three different categories -all gone. I have older backups to…
Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-07-19T19:59:55.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 37%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alan Shultz
0
Reputation points
answered 2025-07-20T06:58:09.8066667+00:00
Hornblower409-4652
635
Reputation points
1 answer
get 2nd copy of outlook 365 on wife's new laptop
I have a microsoft 365 family license. I just purchased a new laptop for my wife. I ran the install program as directed by numerous microsoft websites. I cannot get a desktop version of outlook to run on her new laptop.
Microsoft 365 and Office | Other
37 questions
asked 2025-07-20T01:50:45.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 63%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mitchell Kaplan
0
Reputation points
edited an answer 2025-07-20T06:56:21.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ron Barker
605
Reputation points
1 answer
how to start windows update service if disabled and not able to start it with the given steps ?
i am not able to download install any updates and when i checked the troubleshooting steps it took me to windows update service and it was disabled. how can i enable it? i tried the steps in the troubleshoot but they dont work
Windows for home | Windows 11 | Windows update
10,956 questions
asked 2025-07-20T06:52:14.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 70%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
malav upadhyay
0
Reputation points
answered 2025-07-20T06:54:06.1433333+00:00
Ramesh Srinivasan
1,876
Reputation points
Volunteer Moderator
1 answer
How to reinstall Windows 8.1 on Insignia table model NS-15MS0832?
This is starting to be annoying. The question was phrased as a question. It was quite coherent and concise. Are you going to help me or not?
Windows for home | Previous Windows versions | Recovery and backup
asked 2025-07-20T03:16:29.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 54%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
Whistler
0
Reputation points
answered 2025-07-20T06:53:07.51+00:00
Pavel Poddubny
100
Reputation points
Volunteer Moderator
0 answers
Mouse (Model 1416) Base Plate Replacement
Anyone know if it's possible to just get the base plate for this mouse to cover the batteries? Have lost mine but have the keyboard and mouse combo so don't want to replace both for just the missing cover.
Community Center | Discuss the Q&A site | Get started on Q&A
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 55.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
0 answers
Capped at 100 mbps for Ethernet Link Speed
Hi! I recently built a new PC and I seem to be stuck on 100 mbps while using Ethernet. My current plan is 300 mbps down and up. The link speed is capped at 100 mbps when I go to network settings. When I'm using wifi on my phone, my speeds are ~300 mbps.…
Windows for home | Windows 11 | Internet and connectivity
4,391 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 62%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
Microsoft password works on one laptop and not on the other. Have tried everything to no avail.
I have two laptops. One works great (Windows 11), accepts and is signed on to using my regular Microsoft password. The second laptop has a problem with the cursor bouncing all over the screen, so I'm trying to restore the second one (Windows 10) to a…
Windows for home | Windows 11 | Accounts, profiles, and login
6,566 questions
asked 2025-07-20T06:39:33.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 97%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jim Daggett
0
Reputation points
answered 2025-07-20T06:47:38+00:00
Pavel Poddubny
100
Reputation points
Volunteer Moderator
1 answer
How to fix “ Something happened and your PIN isn't available” on Win 11 - no internet, no user accounts
Hi there, I’m on Win 11 Pro fully updated. I had a problem with Office 365 not loading so uninstalled Officeand tried to reinstall it. Couldn’t reinstall so went into safe mode to see what was blocking the Office install. rebooting from safe mode I got…
Windows for home | Windows 11 | Accounts, profiles, and login
6,566 questions
asked 2025-07-20T06:19:08.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 87%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sir Caramel
0
Reputation points
answered 2025-07-20T06:45:12.6633333+00:00
Pavel Poddubny
100
Reputation points
Volunteer Moderator
4 answers
Built-in Administrator account is missing from my Windows 11 Pro system
The built-in Administrator account is missing from my system. Microsoft Windows [Version 10.0.26100.4652] Microsoft Corporation. All rights reserved. C:\Windows\System32>net user User accounts for JIM-DESKTOP DefaultAccount Guest …
Windows for home | Windows 11 | Accounts, profiles, and login
6,566 questions
asked 2025-07-18T22:16:07.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 34%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jim Watson
0
Reputation points
commented 2025-07-20T06:41:42.97+00:00
Ramesh Srinivasan
1,876
Reputation points
Volunteer Moderator
0 answers
Problem type: Select Application and Configuration Issues. Problem subtype: Select Application crashing.
Azure Support Ticket: Summary of Issue Subject: Node.js App Service Fails to Connect to MySQL Flexible Server with "Access Denied" Error Despite Correct Credentials 1. Summary of the Issue: We have a Node.js application deployed to an Azure App…
Azure Database for MySQL
Azure Database for MySQL
An Azure managed MySQL database service for app development and deployment.
1,004 questions
asked 2025-07-20T06:40:59.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
ALEX GEORGE
0
Reputation points
asked 2025-07-20T06:40:59.58+00:00
ALEX GEORGE
0
Reputation points
1 answer
Running Windows 11, some secure connections are failing but not all, how do I fix this?
This began on the 28th of May 2025. I have previously attempted many things up to re-installing Windows retaining my data, but the help thread I was using stopped responding…
Windows for home | Windows 11 | Internet and connectivity
4,391 questions
asked 2025-07-20T06:31:48.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 97%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Stuart
0
Reputation points
answered 2025-07-20T06:40:47.87+00:00
Pavel Poddubny
100
Reputation points
Volunteer Moderator
2 answers
Message 'slow charging use a higher watt charger'
The charger, supplied with the new surface laptop has stopped working and shows the above message, and the external screen is also no longer powered from this unit
Surface | Other
1,189 questions
asked 2025-07-20T05:42:50.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 76%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
John Alexander
0
Reputation points
answered 2025-07-20T06:38:24.51+00:00
John Alexander
0
Reputation points
3 answers
That password is incorrect for your Microsoft account error after confirming challenge in Authentificator
That password is incorrect for your Microsoft account error after confirming challenge in Authenticator. Regardless of number of attempts. Every time Authenticator says approved
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-07-17T19:25:20.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 28.999999999999996%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nenad Babić
0
Reputation points
commented 2025-07-20T06:38:11.56+00:00
Nenad Babić
0
Reputation points
2 answers
Preview Pane in File Explorer Not Working – Need Help
Hello, I'm having an issue with the Preview pane in Windows File Explorer. No matter what type of document, image, or file I click on, the preview doesn't show up. I've tried different file types (Word, PDF, JPG, PNG, TXT, etc.), but nothing appears in…
Windows for home | Windows 11 | Files, folders, and storage
9,433 questions
asked 2025-07-20T05:27:14.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 25%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
Jarred Zhang
30
Reputation points
answered 2025-07-20T06:37:51.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 4%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AceRobertT
645
Reputation points
Independent Advisor
3 answers
Where is the new location for the Teams.exe
Cannot find the new TEAMS exec. file. I need the logo for executing quickly!
Microsoft Teams | Microsoft Teams Free | Search
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
0 answers
My microsoft apps not working
Windows for business | Windows 365 Business
592 questions
asked 2025-07-20T06:32:09.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 93%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
KS Manager - Kurunegala 2
0
Reputation points
asked 2025-07-20T06:32:09.03+00:00
KS Manager - Kurunegala 2
0
Reputation points
2 answers
husband passed away. now using his laptop. how to change administrator.
Husband passed away. Changed to Microsoft personal. How do I change administrator on his laptop to me.
Windows for home | Windows 11 | Accounts, profiles, and login
6,566 questions
asked 2025-07-19T21:06:28.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Nicole Charlebois
0
Reputation points
answered 2025-07-20T06:31:43.2066667+00:00
Kapil Arya
8,541
Reputation points
Volunteer Moderator