
Request for Assistance: Certification Expired on July 17, 2025
Hello, I’m reaching out for assistance with my MD-102: Managing Modern Desktops certification, which recently expired on July 17, 2025. Unfortunately, due to a demanding work schedule, I missed the renewal window. I would like to know if there is any…
Microsoft 365 and Office | Other

HOW TO OPEN Emails using MY HOTMAIL
HELLO: These past few days, i am not able to open my emails, using my "HOTMAIL". If i go onto "OUTLOOK" , it takes its time, but eventually opens to my emails. I've had HOTMAIL for 'decades' and not sure if i am doing something wrong,…
Outlook | Windows | New Outlook for Windows | For home
Locked Microsoft account and cannot verify
hi , I cannot remember my last subscription payment card I used. So may be I input the information wrongly when I tried to verify. I don't understand why the emails / subject that need to send as a verification part as I won't remember what emails I…
Exchange Online
get 2nd copy of outlook 365 on wife's new laptop
I have a microsoft 365 family license. I just purchased a new laptop for my wife. I ran the install program as directed by numerous microsoft websites. I cannot get a desktop version of outlook to run on her new laptop.
Microsoft 365 and Office | Other

Browsers Crashing on Windows 11 After Update
After a recent update, all browsers except Edge are failing to open. They appear briefly and then disappear. Disabling all antivirus software did not help. Safe mode allows them to work, but it restricts certain functionalities on the PC. Additionally,…
Windows for home | Windows 11 | Performance and system failures
Deleted Microsoft Account
Hi, I'm here to seek support regarding my Microsoft account which may have been deleted or otherwise, to be honest I don't know what exactly happened to my account, when I tried to access the account I received a message that the account was no longer…
Microsoft Security | Microsoft Authenticator
How do I make space for the latest windows update which will not load due to not enough space.
How do I make space for the latest windows update which will not load due to not enough space.
Windows for home | Windows 11 | Windows update
Mobile Hotspot not connecting to internet
Hi, i asked this question a while ago but the original thread got locked after being migrated and im unable to reply to it anymore. heres the link -…
Surface | Surface Pro | Network
How to install Microsoft Access
I have Microsoft 365, which supposedly includes Access. I cannot find Access on my computer and I don't know where to get it. Can you help?
Microsoft 365 and Office | Access | For home | Windows
Is there a Setting that I can't find in Classic Outlook 2019 on my PC that will display the full-sized Contact box when I type a name in the Search People box on top in Outlook Today?
I just created a new user profile in Windows to solve a problem and after reloading Outlook 2019, it seems to have changed the box that pops up when I type a name and up at the top of Outlook today. It's a tiny little box that I find annoying and…
Outlook | Windows | Classic Outlook for Windows | For home

Entra Hybrid Join Intune Enrollment Problems with Refresh Token
All workstations in our environment are Entra Hybrid joined and Intune enrollment is set to all users, and some workstations are failing to enroll in Intune. Also I noticed on these devices the Owner is missing. After further digging I found errors in…
Microsoft Security | Intune | Enrollment
Lenovo Thinkbooh 15 G2 ITL error 0xC1900101 - 0x30017 installing Windows 11 24H2
Hi, I'm facing an upgrade issue on my laptop from W11 23H2 to 24H2. I have tried all suggested methods. Using Windows update always rolled back without any information. Then I tried Installation Assistant without success, even trying disabling Bitlocker…
Windows for home | Windows 11 | Windows update

Locked out of Hotmail account and all attempts to get back in won’t work
I believe my Hotmail email address was subject to an attempted attack and as a result I’m now blocked from getting back in. I’ve tried multiple attempts to reset the password and prove the account is mine, but none of them have worked. I have two factor…
Outlook | Windows | Classic Outlook for Windows | For home
I am trying to add the activation key on Microsoft office 2024 and i am getting nowhere
I have office 2024 standard on my system and I want to activate it how do I do that
Microsoft 365 and Office | Word | For education | Windows
login using passwordless authentication, results in error "Check your Authenticator app" "That password is incorrect for your Microsoft account"
Both me and a colleague on different devices with different accounts are experiencing the same error. We try to log on to Microsoft Outlook (with personal accounts with passwordless enabled) we enter the email address and click next. We get the number…
Microsoft Security | Microsoft Authenticator
Sound no longer works when casting to TV
Ever since the last windows update I noticed the sound on my LG TV cuts off and stops working after a few seconds when casting to TV. First it connects and I hear the sound for a few seconds, then it cuts out and stops working all together after about…
Windows for home | Windows 11 | Performance and system failures
Why is my wireless speed significantly reduced when coming out of sleep mode
I lose most of my wireless internet speed after the computer awakes after sleep mode. Eg. Normal speed 300mbps-after wakeup 30-40mbps. I have 3 new Dells, it occurs on all 3. To get around the problem, I have to disconnect from the network, then…
Windows for home | Windows 11 | Sleep and Power on, off
How to get rid of ASP.NET machine account
I'm running Windows 10. About 3 weeks ago almost every time I try to run certain programs, try to delete a file, format a disk, etc. a window pops up asking for a ASP .NET machine account password. I've searched and tried a ton of suggestions on the…
Community Center | Not monitored
How to fix my pc not connecting
When ever I try to share files it just wants me to sing in on my computer again
Outlook | Outlook for mobile | Outlook for iOS | For home

Accumulating +/- 15K per day in AppData > Local > Temp due to some problem with DismHost.exe
This is a continuation of a question that I originally posted on the obsolete Microsoft Community, the predecessor to this Microsoft Ignite which you can read here:…