Does Azure Communication Service and Dynamics 365 Customer Service support MMS
I'm trying to demo SMS messaging in Dynamics Customer Service Omnichannel. Incoming text only message into D365 customer workspace is working. However, when I text an image (.jpg), it does not work. Using Twilio. Documentation states that attachments…
ACS - ROOM - Enable/Disable videoLocalStream for others participants
I using this for enable and disable video for other participants await call.stopVideo(videoLocalMediaStream) await call.startVideo(videoLocalMediaStream) But doesn't work. How should I do this? P.S.: I want to disable my camera so another…
How to implement a Teams meeting chat as a Teams user
Hi there! I came across this great documentation for implementing calls as a Teams user using the "CallComposite" component, but I'm wondering how I can implement chat. I've tried using the "CallWithChatComposite," but I haven't been…
Is it possible for a single ACS Instance with 2 email domains -> one with user engagement tracking and another without?
We have one client which refuses to even allow user engagement tracking. While spinning up the Azure Communication Instances, we noticed that we could have multiple email domains which could enable/disable. Please see the image below: Can we have two…
Cannot connect to an already created and verified domain
I have connected an external domain and verified it as it is seen in the screenshot. The problem I have is that it is not appearing in my mailservices when i try to use it when i click on add a verified domain it takes me to the previous screenshot…
Support for Communications Services Email Metadata
We are exploring the idea of migration from SendGrid/Twilio to Azure Communications Services for the email and SMS needs of our application. We use email primarily for application event notifications, password reset notifications etc. One thing that…
Azure Communication Service for video call - function to know if incomingCall is out of time
I'm using Azure Communication Service to create video calls between 2 people (person 1 and person 2). Person 1 logs in and waits for person 2 to log in. When person 2 connects person 1 is notified by the "incomingCall"…
ACS - Rooms - Unauthorized AND Forbidden
I have a context with 6 participants, all attendees. I can see the webcam feeds of everyone after calling callAgent.join(). However, I don't have the audio, even after adding the audioStream track to be used. Does callAgent.startCall() exclusively handle…
How can I enable Chat communication between external users and Microsoft Teams users through the Teams desktop app ?
Hello Microsoft team, I've successfully integrated Microsoft Teams calling into my web application using Azure Communication Services and Microsoft Graph. However, I'm encountering difficulties enabling chat communication between external users…
How to reduce the delay in transcribed text using Azure Communication Services and Cognitive Services?
We are using Azure Communication Services and Cognitive Services AI in the same eastus region to make outbound calls. However, there is a delay of 3 to 4 seconds after the user talks on the phone end to get the transcribed text. The code used involves…
Add button disabled in Email Communication Services MailFrom addresses
I am using Azure Email Communication Service. I have setup a custom domain, and it is fully verified (SPF, DKIK, etc.). Sending email works. However, by default it has the MailFrom set to DoNotReply@mydomain.com. I want to add my own MailFrom, e.g.,…
Make an Azure Communication Service call to a call queue
Hello everyone I hope you can help me. We use the Azure Communiocation Service to call other Teams users from a Teams user. Now we want to call a group of users and the one who picks up the call first receives the call. This is already possible with the…
Where can I find a tutorial to implement a video call with the "VideoTile" component?
Hello, I'm looking for resources to implement a video call with Azure's Communication UI Library. Specifically, I would like to know how to get the video stream of remote participants in a Teams meeting using the VideoTile component. Are there any…
Does Azure Communication Services only work on UWP?
So I'm trying to develop an application in Visual Studio (C#, .NET 4.7.2 framework) and I've added the azure.communication.calling NuGet package, but it appears that it requires UWP? I was under the impression that Azure Communication Services was not…
VoiceStreamRemote does not exist - Azure Communication Service - Rooms
I have a context with 6 participants, all attendees. I can see the webcam feeds of everyone after calling callAgent.join(). However, I don't have the audio, even after adding the audioStream track to be used. Does callAgent.startCall() exclusively handle…
ACS Sample does not work. Joining teams chat 403 forbidden
I get this error... I just tried the sample code from here: https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/chat/meeting-interop?pivots=platform-web I was able to receive the messages, but cant not send a…
ACS callEndReason CallSetupError code 403 subCode 5829
I'm developing a React application that connects users to a Room. I'm using Azure Function to create the userCredential and the room, and then sending this to the frontend. After that, I attempt to make a clientAgent.join({roomId}, options). No errors…
Azure Communication Service Custom domain DKIM and DKIM2 can't be Verified
The Azure Communiation Service custom domain for DKIM and DKIM2 can't be verified. I follow exact steps that configure suggested. SPF is verified, I added the record in DNS zone. This is DKIM and DKIM2 setting in the same DNS zone Any suggestions?
PIP is not working in background
Hi, We have implement pip in our code using AVSampleBufferDisplayLayer in our view and using this guideline https://developer.apple.com/documentation/avkit/avpictureinpicturesamplebufferplaybackdelegate. Every thing seems working fine but when app goes…
ACS Client (using Teams Identity) is reusing Stale Token
We are using the Azure Communication Calling client library for JavaScript to build a web-based softphone for voice calling. The client is using the Teams interoperability option of having the identity as a Teams user (rather than the BYOI model). Since…