I have a game on my computer, and when I start it, it opens and then closes again

Question

I have a game on my computer, and when I start it, it opens and then closes again

Answer 1

Greetings, Omar! My name is Arif, and I will assist you today.

I'm sorry to hear that you are facing this issue. Could you please confirm the name of the game? Were you previously able to play this game on the same system without any issues?

Have you attempted to fully uninstall the game and then reinstall it to see if the issue persists?

Warm Regards,

Arif

Answer 2

Name of the game in efootball 2021 (pes 21)

I still downloaded the game, I did a setup, after that it started for a while and then shut down

Thanks.

Answer 3

Dear Omar,

Thank you so much for your reply!

I'm sorry to hear that you're experiencing this issue. Is this problem specific to only this game, or have you encountered similar issues with other games or applications on your system? Was the game running fine before, or has it been facing this issue since installation?

Have you tried testing the game on another device with similar specifications, if available?

If the issue persists, try creating a new user profile and fully removing the game before creating the new profile. Here are the steps:

• Press Win + I to open Windows Settings.
• Switch to the Accounts tab.
• Click on Family & other users.
• Under Other users, click the Add account button.
• Select "I don’t have this person’s sign-in information."
• Choose "Add a user without a Microsoft account."
• Enter a username, password, and click Next.

Warm Regards,

Arif