i cant go back to windows 10 it says (restoring your previous version of windows) then it show a blue screen and reapet

Question

this is the bsod

Answer 1

You're most welcome. I'm glad to help.

Stay safe and have a great day.

Answer 2

thank :)

Answer 3

Hi, good day! I'm John DeV a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

If this does not work, you may need to consider performing a Clean Installation of Windows 10.

Find another working computer then download the Media Creation tool (Click Download tool now). Use the tool to "Create installation media (USB flash drive at least 8GB in size) to install Windows 10". Instructions inside the link.

Note: Please make sure to uncheck the "Use the recommended options for this PC" box.

https://www.microsoft.com/en-us/software-downlo...

Please try checking the link below for more details.

https://www.tenforums.com/tutorials/2376-create...

If you want to retrieve your important files, Insert the USB Installation media into your computer. Please change the boot order in the Bios Settings. Boot your PC from the Installation Media you created.

Click Repair your computer > Troubleshoot > Command prompt

Type: notepad.exe

Press Enter

Click File, then Open

This will open a Mini-Explorer that you can use to find folders or individual files that need to backup, right click the files to Send to USB flash drive.

Kindly refer to the link below on how to perform a Clean Installation of Windows by Greg Carmack.

https://answers.microsoft.com/en-us/windows/for...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

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