I changed my phone and I couldn't access the email

Question

I have a hotmail that I couldn't reach. The phone number synchronized with the email is no longer What can I do, I'm unable to with me, I changed it. please help me

Answer 1

Hello,

Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today.

If you no longer have access to your alternate security contact methods, such as your phone number or email address, you will need to replace those security verification methods first. That is,

On the Verify your Identity screen, select 'I don't have any of these' and follow the prompts to replace the Security Information.

You will be asked to fill out a recovery form to confirm if the owner of the account is making the security information. Make sure you answer everything correctly.

Once verified, you will be able to replace your security information.

Note - If you remove all of your previous security Information and replace it with something new, your account will be put into the restricted state for 30 days.

Reference:

https://support.microsoft.com/help/cbd0f64f-02d...

Let me know if you still need more help.