Exam MB-210: Microsoft Dynamics 365 Sales Functional Consultant

Candidates for this exam are Microsoft Dynamics 365 functional consultants with sales expertise. They are responsible for implementing solutions that meet the business requirements of an organization, large or small. Candidates are also responsible for identifying potential process efficiencies and improvements that could be achieved by using Dynamics 365 Sales and wider Microsoft Power Platform features. This may include supporting a sales lifecycle to run effectively, and assisting the sales team to achieve revenue targets, execute business strategies, and meet an organization's objectives.

Candidates are responsible for configuring and expanding the core sales functionality to create scalable customer solutions which support, automate, and accelerate the company's sales process. Where integrations, business process flows, visualizations, and custom applications are required, the candidate will use their knowledge of the Microsoft Power Platform and common Dynamics 365 customer engagement capabilities to complete the solution design.

Candidates should have strong business knowledge and first-person industry experience. They should understand the sales process of the customer as well as core functionality of Dynamics 365 Sales to be able to identify where the two align and differ. Candidates should also be proficient in the Microsoft Power Platform and model-driven app configuration and have knowledge of Microsoft 365 services.

You may be eligible for ACE college credit if you pass this certification exam. See ACE college credit for certification exams for details.


The English language version of this exam will be updated on September 27. Review the study guide linked in the “Tip” box for details on upcoming changes. If a localized version of this exam is available, it will be updated approximately eight weeks after this date. While Microsoft makes every effort to update localized versions as noted, there may be times when the localized versions of this exam are not updated on this schedule.

Passing score: 700. Learn more about exam scores.


On September 1, 2023, Dynamics 365 Marketing and Customer Insights was renamed. This change will appear on this exam on September 27, 2023. Learn more about Customer Insights.


Part of the requirements for: Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate

Related exams: none

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Skills measured

  • The English language version of this exam will be updated on September 27. Review the study guide linked in the preceding “Tip” box for details about the skills measured and upcoming changes.
  • Configure Dynamics 365 Sales (35–40%)
  • Manage core sales tables (40–45%)
  • Configure additional tools and services (10–15%)

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** Complete this exam before the retirement date to ensure it is applied toward your certification. After the retirement date, please refer to the related certification for exam requirements.