Exam MB-210: Microsoft Dynamics 365 Sales Functional Consultant

Candidates for this exam are Microsoft Dynamics 365 functional consultants with sales expertise. They are responsible for implementing solutions that meet the business requirements of an organization, large or small. Candidates are also responsible for identifying potential process efficiencies and improvements that could be achieved by using Dynamics 365 Sales and wider Microsoft Power Platform features. This may include supporting a sales lifecycle to run effectively, and assisting the sales team to achieve revenue targets, execute business strategies, and meet an organization's objectives.

Candidates are responsible for configuring and expanding the core sales functionality to create scalable customer solutions which support, automate, and accelerate the company's sales process. Where integrations, business process flows, visualizations, and custom applications are required, the candidate will use their knowledge of the Microsoft Power Platform and common Dynamics 365 customer engagement capabilities to complete the solution design.

Candidates should have strong business knowledge and first-person industry experience. They should understand the sales process of the customer as well as core functionality of Dynamics 365 Sales to be able to identify where the two align and differ. Candidates should also be proficient in the Microsoft Power Platform and model-driven app configuration and have knowledge of Microsoft 365 services.

You may be eligible for ACE college credit if you pass this certification exam. See ACE college credit for certification exams for details.