Windows 10 can not see volume on external disk

Question

Dear Microsoft,

I am a professional film editor and I store all my backups on external hard drives (the most Western Digital with capacity 1TB+). Some time ago my W10 PC stopped to load NTFS volumes. I see in bottom bar the external device was plugged in. I just dont see Volume.

1. I tried to update to the newest version of Windows.
2. I own more W10 PCs and there is everything ok. It is problem of one pc.
3. I downloaded 3rd party software (DMDE). The software shows all partitions and files correctly.

MBR 250 GB [T] LBA: 0 - 488 397 167
WD Jarda Primary NTFS (07) 250 GB [ E B C F ] LBA: 63 - 488 392 064

4. I tried to update driver to the newest.
5. I tried to uninstall driver and let W10 to install new one.
6. I tried [Right-click on inaccessible external hard drive > Click Tools > Click Check/Check Now] and get error access denied.
7. I tried all USB ports I have.
8. I checked list of events in properties and there is nothing. No events.
9. Small flash disk (tested to 32 GB works well)

The disks I use were exclusively used on W10 PCs. This is problem of one PC. Other PCs I have work well. It worked well. It just stopped work some time ago. I can not return W10 update because I do not know when it happend exactly and also there is too much software to experiment.

Answer 1

Nepouzivas nejaky nekompatiblini antivir?

MP

Answer 2

Na jiných W10 i W7 PCs lze přřipojit bez problému.

Answer 3

Na jinych pocitacich pripojit lze?

MP

Answer 4

V přehledu disků je vidět kapacita a je označený jako 100% volný.

Celý prostor na disku se zobrazuje jako primary partition.

Z nabízených možností je pouze k dispozici formátování. Nelze přidělit písmeno.

Answer 5

Ahoj Adame,

jak je disk videt v diskmgmt.msc a/nebo diskpart.exe ? Oddily jsou viditelne/ Nechybi jim jen prirazene pismeno?

MP