Manage events in Dynamics 365 Customer Insights - Journeys

Intermediate
Business User
Functional Consultant
Dynamics 365
Customer Insights - Journeys

In Microsoft Dynamics 365 Customer Insights - Journeys, you can easily plan, execute, and follow up on your events. This learning path covers the key elements of the event module in the app including how to create events, manage sessions, speakers and logistics, enable event registration and manage the check-in process along with showing how to promote your event through other key Dynamics 365 features.

Prerequisites

  • Basic knowledge of how to navigate in Dynamics 365
  • Familiarity with basic marketing concepts

Modules in this learning path

Dynamics 365 Customer Insights - Journeys capabilities can be highly beneficial for organizations that are planning and implementing events, whether in person or virtually.

Do you manage and set up events? This module explains the process of creating an on-site event and managing the event details including sessions, speakers, sponsorships, registration, passes, and more within Dynamics 365 Customer Insights - Journeys.

Do you need to create webinars? This module explains the process of creating a webinar event within Dynamics 365 Customer Insights - Journeys.

Learn how to promote events, manage registration and check-ins, and review results in Microsoft Dynamics 365 Customer Insights - Journeys.

Create and manage new recurring events and event templates in Dynamics 365 Customer Insights - Journeys.