Game crashes after a windows disconnect sound

Question

I have this weird problem which I can't seem to find any solution to. Whenever a play games on my PC occasionally I will hear the windows device disconnect sound and then depending on the game, all sound will completely disappear or texture and other things might disappear and after the while the whole game will crash. When playing competetive games this is so frustrating since I keep losing rank points and such. I really have no clue was causes this or how to fix it?
Really hope someone have an idea of what it might be.

Answer 1

Dear Tk123455,I suggest that you try to do a test with Steam games;

Open Steam and access the Library;

Right-click on any game that is having problems and go to Properties;

Click on Local files and then on Verify integrity of files...;

Wait for the end of the process and start the game;

Check if the problem still happens;

See you soon!

Answer 2

I did all the following steps and then tried to enter a game. The same problem still occurred unfortunately. :(

Answer 3

Dear Tk123455,thank you for the informations;

In that case I recommend you try the solutions below;

Check if you are updated with the latest version of Windows 11;

Press Windows key + i and go to Update and Security;

Click Check for updates and do ALL pending updates;

Do a clean install of the NVIDIA drivers;

Download and Run Driver Package for NVIDIA GeForce GTX 1060 SUper > https://www.nvidia.com/download/driverResults.a...

Follow the onscreen instructions until you get the Installation Options window;

Select the Custom (Advanced) box and press Next;

On the next screen, you will be able to choose the components to install (all should be checked by default and if you're not sure, leave them that way);

In the Select driver component table, check the Perform a clean installation box and click Next;

Before restarting,run a disk cleanup;

Press WIndows key + R and type: cleanmgr press Enter;

Click Clean System Files and wait for the files to load;

Select all items and click Ok to delete them;

Do a clean boot;

Press the keys: Ctrl+Shift+Esc to access the task manager;

Click Startup and disable all programs that start with Windows;

Restart the PC and check if the games still crash;

See you soon!

Answer 4

Hello!

I use several different platforms like Steam, Uplay, Battlenet and such, however it is the same issue everywhere.
My grapichs card is nvidia geforce gtx 1650 super which I update whenever I can.

Answer 5

Hello Tk123455, welcome to the Microsoft community, I'll be happy to help you today;

I understand that you are having crashing issues in games on Windows 11;

What platform do you download games from? Steam, Microsoft Store or Xbox?

What exactly is the model and manufacturer of your graphics card?

I await your response so that we can continue with the assistance;

See you soon!