Synkronisering imellem Outlook og iCloud for Windows - error 0x80070005

Question

Når jeg forsøger at synkronisere via iCloud får jeg følgende fejl: 0x80070005

Rapport:

Indstillingen kunne ikke starte pga. en ukendt fejl.

(0x80070005)

Fejl: 0x80070005: CopyPSTFoldersToCache

Fejl: 0x80070005: CopyFoldersToCache

Fejl: 0x80070005: ZebraBootstrapTool::CopyOrMergeSubfolderToCache: Calendar

Fejl: 0x80070005: CopyMessages failed

____________________________

AppleOutlookDAVConfig version: 4.8.32.0

Windows version (6.3.0): Windows 8.1 Core (build 0), 64-bit

Local app data directory test: Pass

Temp directory test: Pass

Account GUID: ADD1F15B-99B5-4107-AA26-D3EB1551B58D

Cache Size: <Not found>

REG read HKCR\Outlook.Application\CurVer -> (Default): "Outlook.Application.16"

REG read HKLM\Software\Microsoft\Office\16.0\Outlook -> Bitness: "x86"

REG read HKLM\Software\Microsoft\Office\15.0\Outlook -> Bitness: key not found

REG read HKLM\Software\Microsoft\Office\14.0\Outlook -> Bitness: key not found

REG read HKLM\Software\Microsoft\Office\12.0\Outlook -> Bitness: key not found

REG read HKLM\Software\Microsoft\Office\ClickToRun\REGISTRY\MACHINE\Software\Microsoft\Office\16.0\Outlook -> Bitness: key not found

REG read HKLM\Software\Microsoft\Office\ClickToRun\REGISTRY\MACHINE\Software\Microsoft\Office\16.0\Outlook -> Bitness: key not found

REG read HKCR\CLSID{FF982CA0-9F7A-42d5-82B8-155B74904925}\LocalServer32 -> (Default): "C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleOutlookDAVConfig.exe"

REG read HKCR\CLSID{D9BB00EA-0FB5-4032-AD67-65C6E0CDEDC0}\InprocServer32 -> (Default): "C:\Program Files (x86)\Common Files\Apple\Internet Services\APLZOD32.dll"

REG read HKCR\CLSID{FDB8841E-01BB-4182-9C36-84D5F4B85AF8}\InprocServer32 -> (Default): "C:\Program Files (x86)\Common Files\Apple\Internet Services\APLZOD32.dll"

REG read HKLM\Software\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE -> (Default): "C:\Program Files (x86)\Microsoft Office\Root\Office16\OUTLOOK.EXE"

REG read HKLM\Software\Microsoft\Office\Outlook\Addins\Apple.DAV.Addin -> Description: "iCloud Outlook Addin"

REG read HKLM\Software\Microsoft\Office\Outlook\FormRegions\IPM.Appointment -> Apple.DAV.Appointment: "=Apple.DAV.Addin"

REG read Wow6432 HKCR\Outlook.Application\CurVer -> (Default): "Outlook.Application.16"

REG read Wow6432 HKLM\Software\Microsoft\Office\16.0\Outlook -> Bitness: "x86"

REG read Wow6432 HKLM\Software\Microsoft\Office\15.0\Outlook -> Bitness: key not found

REG read Wow6432 HKLM\Software\Microsoft\Office\14.0\Outlook -> Bitness: key not found

REG read Wow6432 HKLM\Software\Microsoft\Office\12.0\Outlook -> Bitness: key not found

REG read Wow6432 HKLM\Software\Microsoft\Office\ClickToRun\REGISTRY\MACHINE\Software\Microsoft\Office\16.0\Outlook -> Bitness: key not found

REG read Wow6432 HKLM\Software\Microsoft\Office\ClickToRun\REGISTRY\MACHINE\Software\Microsoft\Office\16.0\Outlook -> Bitness: key not found

REG read Wow6432 HKCR\CLSID{FF982CA0-9F7A-42d5-82B8-155B74904925}\LocalServer32 -> (Default): "C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleOutlookDAVConfig.exe"

REG read Wow6432 HKCR\CLSID{D9BB00EA-0FB5-4032-AD67-65C6E0CDEDC0}\InprocServer32 -> (Default): "C:\Program Files (x86)\Common Files\Apple\Internet Services\APLZOD32.dll"

REG read Wow6432 HKCR\CLSID{FDB8841E-01BB-4182-9C36-84D5F4B85AF8}\InprocServer32 -> (Default): "C:\Program Files (x86)\Common Files\Apple\Internet Services\APLZOD32.dll"

REG read Wow6432 HKLM\Software\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE -> (Default): "C:\Program Files (x86)\Microsoft Office\Root\Office16\OUTLOOK.EXE"

REG read Wow6432 HKLM\Software\Microsoft\Office\Outlook\Addins\Apple.DAV.Addin -> Description: "iCloud Outlook Addin"

REG read Wow6432 HKLM\Software\Microsoft\Office\Outlook\FormRegions\IPM.Appointment -> Apple.DAV.Appointment: "=Apple.DAV.Addin"

Outlook version: 16 (16.0.8229.2073), x86

Outlook location (installed): C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE

MAPI location: C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\1030\MSMAPI32.DLL

MAPI logon succeeded

Message Stores Table:

Outlook-datafil(default), 4E495441F9BFB80100AA0037D96E0000

____________________________

Contents of C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\1030\mapisvc.inf

[APLZODSERVICE]

PR_SERVICE_DELETE_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll

PR_SERVICE_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll

PR_SERVICE_SUPPORT_FILES=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll

PR_DISPLAY_NAME=iCloud

PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY|SERVICE_SINGLE_COPY

PR_SERVICE_ENTRY_NAME=APLZODServiceEntry

Providers=APLZODMP

[APLZODMP]

PR_PROVIDER_DLL_NAME=C:\PROGRA~2\COMMON~1\Apple\INTERN~1\APLZOD.dll

PR_DISPLAY_NAME=iCloud

PR_PROVIDER_DISPLAY=iCloud

PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE

PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER

[Services]

APLZODSERVICE=iCloud

____________________________

Contents of C:\Program Files\Microsoft Office\root\VFS\ProgramFilesCommonX86\SYSTEM\MSMAPI\1030\mapisvc.inf

<Not found>

____________________________

Contents of C:\WINDOWS\system32\mapisvc.inf

<Not found>

____________________________

Contents of c:\windows\Sysnative\mapisvc.inf

<Not found>

____________________________

Contents of HKLM Software\Microsoft\Office

HKLM\Software\Microsoft\Office\16.0\Outlook

Capabilities

FileAssociations

StartMenu

URLAssociations

InstallRoot

Setup

HKLM\Software\Microsoft\Office\Outlook

Addins

Apple.DAV.Addin

Search.OutlookToolbar

FormRegions

IPM.Appointment

____________________________

Contents of HKCU Software\Microsoft\Office

HKCU\Software\Microsoft\Office\16.0\Common\ClientTelemetry\RulesMetadata\outlook.exe

ETWMonitor

{02CAC15F-D4BE-400E-9127-D54982AA4AE9}

{02FD33DF-F746-4A10-93A0-2BC6273BC8E4}

{059B2F1F-FC6D-4236-8C06-4357A91B17A1}

{11ADBD74-7DF2-4E8E-802B-B3BCBFD04A78}

{13967EE5-6B23-4BCD-A496-1D788449A8CF}

{284B8D30-4AA6-4A0F-9143-CE2E8E1F10F0}

{287BF315-5A11-4B2F-B069-B761ADE25A49}

{691E1C12-2693-4D4A-852C-7478657BBE6E}

{6B6B571B-F4E3-4FBB-A83F-0790D11D19AB}

{AA8FA310-0939-4CE3-B9BB-AE05B2695110}

{DAF0B914-9C1C-450A-81B2-FEA7244F6FFA}

{F562BB8E-422D-4B5C-B20E-90D710F7D11C}

ULSMonitor

HKCU\Software\Microsoft\Office\16.0\Common\Experiment\Flight\outlook

HKCU\Software\Microsoft\Office\16.0\Common\Experiment\outlook

HKCU\Software\Microsoft\Office\16.0\Common\ExperimentEcs\outlook

Flights

Overrides

HKCU\Software\Microsoft\Office\16.0\Common\ExperimentTas\outlook

Flights

HKCU\Software\Microsoft\Office\16.0\Common\General

LastUILang: <Not Found>

HKCU\Software\Microsoft\Office\16.0\Common\LanguageResources

UILanguage: <Not Found>

UIFallback: <Not Found>

UISnapshot: <Not Found>

InstallLanguage: <Not Found>

PreviousInstallLanguage: <Not Found>

HKCU\Software\Microsoft\Office\16.0\Common\Migration\Outlook

LastUILanguage: <Not Found>

HKCU\Software\Microsoft\Office\16.0\Outlook

LastUILanguage: 1030

AddInLoadTimes

Addins

Apple.DAV.Addin

ColleagueImport.ColleagueImportAddin

Microsoft.VbaAddinForOutlook.1

OneNote.OutlookAddin

OscAddin.Connect

UmOutlookAddin.FormRegionAddin

Appointment

Appointment Request

Contact

Display Types

Balloons

Logging

Message

Note

Office Explorer

Options

Calendar

General

LastUILang: 1030

MSHTML

International

Reminders

Perf

RoamingStreamsCache

0CDAFF50F7E9FD47B8D765A95FE9160C

17332E2093F9D04885A52A06C989B13A

339321066EEACD4BAE32A878EAC0C58C

8750A8DC51AADF49A9EA2C4BD6A99826

966B861AC8F7014892F075EE2F0D05FD

B05356A157F8A644856EA3F5852D0BCF

D16EEE794B7D3C4CA04752E893F7902B

D9167F6F21E0FE4DBB20A8E040EBA1FD

DF102F89D8969B4E8A25B3E161552B87

Preferences

Profiles

Outlook

LastUILanguage: <Not Found>

0521779921df034da02ec40c4b1f8d26

0a0d020000000000c000000000000046

1283177e0dbe2847b99bf6920b877395

13dbb0c8aa05101a9bb000aa002fc45a

1a239fa9bd2687489b48a4978ef8c458

3517490d76624c419a828607e2a54604

8503020000000000c000000000000046

9207f3e0a3b11019908b08002b2a56c2

9375CFF0413111d3B88A00104B2A6676

00000001

00000002

00000003

ab9131be6d89694f8de0765735f93c3f

b08773a2d8c53d44b20e6a5f1d3a8386

b21dae24cf6635478649d6860e6ac913

e7a56b7518ccc649a231916bb2848378

e7b2f22e091cb542878a09ffadd24be2

ea284662a166a04a9a362ca0c0af09a7

f850227644a7fb4a972b82273cb0b2f0

f86ed2903a4a11cfb57e524153480001

Resiliency

DisabledItems

StartupItems

Search

Catalog

Security

Setup

SQM

Today

Folders

UserInfo

HKCU\Software\Microsoft\Office\16.0\User Settings\Outlook_Core

HKCU\Software\Microsoft\Office\16.0\User Settings\Outlook_Intl

HKCU\Software\Microsoft\Office\16.0\User Settings\Outlook_SocialConnector

HKCU\Software\Microsoft\Office\16.0\User Settings\Outlook_SocialProviderMOSS

HKCU\Software\Microsoft\Office\8.0\Outlook

LastUILanguage: <Not Found>

HKCU\Software\Microsoft\Office\Outlook

LastUILanguage: <Not Found>

Addins

AccessAddin.DC

ColleagueImport.ColleagueImportAddin

SocialConnector

Er der nogen der kan hjælpe mig med dette problem?

Answer 1

Hej Claus

For at løse dette, så vil jeg venligst anbefale at du prøver og kigge på denne artikel. Den vil forklare dig hvordan du løser dit problem bedst muligt. Den er dog på engelsk. Hvis det er et problem, så vil jeg anbefale, at du bruger en online oversætter.

Hvis du har yderligere assistance, så er du mere end velkommen til at kontakte os igen. Jeg ønsker dig en dejlig dag.

Med venlig hilsen

Rasmus

Answer 2

Hej Claus

Jeg vil bede ændre dine iCloud indstillinger til stoppe med at benytte totrinsbekræftelse da dette ofte virke. Hvis du stadig har problemet, så må jeg henvise dig til Apple's support, som kan hjælpe dig med at få synkroniseringen til at virke.

Sig endeligt til hvis du har flere spørgsmål.

Hav en dejlig weekend.

Mvh

Runa

Answer 3

Hej,

Jeg har fulgt instruktionen i den refererede artikel, men det løser desværre ikke mit problem.

Hvad kan vi så gør?

M.v.h.

Claus