Problem with Bing

Question

Hello everybody.

I have got a strange problem I don't know how to handle.

My System is a Win 11 Pro up to date with the latest patches (stable) ,

The latest version of Edge (stable) is installed.

The problem to me seems quiete strange.

When I try to open Bing with Edge (or open the Co-Pilot in the side menu) I get an NXDOMAIN-error (Co-Pilot just gets a time out). Also the MS-Start-View in the widgets shows all pictures blurry. But since all news are provided from msn.com, they will open just fine.

If I try to open Bing with any other browser (Firefox, Brave, Chrome) it works just fine and Bing opens.

That tells me, that I do NOT have any issue with my internetconnection or my firewall. The Problem is in Edge itself.

What I tryed so far:

Disable all plug ins -> no change

Create new browser profile -> no change

reset Edge -> no change

what else could explain this haviour?

Answer 1

Hi, Björn,

Sorry to hear you're experiencing this issue.

Usually, this problem is caused by cached information on the browser, clearing the browser cache should fix this problem.

1-Open the browser then press Ctrl+Shift+Delete

2-Change the time range to "All time"

3-Check all options then click on the Clear button.

4-Relaunch the browser and check if the problem is fixed

Alert: This procedure will delete all cached files including saved passwords and autofill information.

Another possible cause of this problem is a corruption of the Edge installation. You can repair the Edge installation in the Apps settings.

1-Click on Start then click on Settings

2-Click on Apps then click on Installed apps

3-Search for Edge, click on the three dots(...) and select "Modify"

4-Click on the "Repair" button and follow the instructions

5-When finished, relaunch the browser and check if the problem is fixed

I hope this information helps. If you have any questions or the problem persists, please let me know and I'll be glad to assist you further.