Hallo, Vor rund einem Jahr habe ich auf meinem MacBook Air das Office Home & Student installiert. Nun kann ich das Excel nicht mehr öffnen. Es kommt direkt eine Fehlermeldung. Wo liegt das Problem?

Question

Translated Report (Full Report Below) -------------------------------------Process:               Microsoft Excel [935]Path:                  /Applications/Microsoft Excel.app/Contents/MacOS/Microsoft ExcelIdentifier:            com.microsoft.ExcelVersion:               16.74 (16.74.23061100)Code Type:             ARM-64 (Native)Parent Process:        launchd [1]User ID:               501Date/Time:             2023-06-28 17:17:42.1889 +0200OS Version:            macOS 12.3.1 (21E258)Report Version:        12Anonymous UUID:        E03C85F8-86E7-A482-A508-2BFA8F496708Time Awake Since Boot: 1000 secondsSystem Integrity Protection: enabledCrashed Thread:        0Exception Type:        EXC_CRASH (SIGABRT)Exception Codes:       0x0000000000000000, 0x0000000000000000Exception Note:        EXC_CORPSE_NOTIFYTermination Reason:    Namespace DYLD, Code 1 Library missingLibrary not loaded: @rpath/ADAL4.framework/Versions/A/ADAL4Referenced from: /Applications/Microsoft Excel.app/Contents/MacOS/Microsoft ExcelReason: tried: '/usr/lib/swift/ADAL4.framework/Versions/A/ADAL4' (no such file), '/Applications/Microsoft Excel.app/Contents/MacOS/../Frameworks/ADAL4.framework/Versions/A/ADAL4' (code signature invalid (errno=1) sliceOffset=0x000DC000, codeBlobOffset=0x000C4C50, codeBlobSize=0x0000A0C0 for '/Applications/Microsoft Excel.app/Contents/Frameworks/ADAL4.framework/Versions/A/ADAL4'), '/usr/lib/swift/ADAL4.framework/Versions/A/ADAL4' (no such file), '/Applications/Microsoft Excel.app/Contents/MacOS/../Frameworks/ADAL4.framework/Versions/A/ADAL4' (code signature invalid (errno=1) sliceOffset=0x000DC000, codeBlobOffset=0x000C4C50, codeBlobSize=0x0000A0C0 for '/Applications/Microsoft Excel.app/Contents/Frameworks/ADAL4.framework/Versions/A/ADAL4'), '/System/Library/Frameworks/ADAL4.framework/Versions/A/ADAL4' (no such file)(terminated at launch; ignore backtrace)Application Specific Information:Library not loaded: @rpath/ADAL4.framework/Versions/A/ADAL4Referenced from: /Applications/Microsoft Excel.app/Contents/MacOS/Microsoft ExcelReason: tried: '/usr/lib/swift/ADAL4.framework/Versions/A/ADAL4' (no such file), '/Applications/Microsoft Excel.app/Contents/MacOS/../Frameworks/ADAL4.framework/Versions/A/ADAL4' (code signature invalid (errno=1) sliceOffset=0x000DC000, codeBlobOffset=0x000C4C50, codeBlobSize=0x0000A0C0 for '/Applications/Microsoft Excel.app/Contents/Frameworks/ADAL4.framework/Versions/A/ADAL4'), '/usr/lib/swift/ADAL4.framework/Versions/A/ADAL4' (no such file), '/Applications/Microsoft Excel.app/Contents/MacOS/../Frameworks/ADAL4.framework/Versions/A/ADAL4' (code signature invalid (errno=1) sliceOffset=0x000DC000, codeBlobOffset=0x000C4C50, codeBlobSize=0x0000A0C0 for '/Applications/Microsoft Excel.app/Contents/Frameworks/ADAL4.framework/Versions/A/ADAL4'), '/System/Library/Frameworks/ADAL4.framework/Versions/A/ADAL4' (no such file)Thread 0 Crashed:0   dyld                                  0x107f8382c __abort_with_payload + 81   dyld                                  0x107f8a9ec abort_with_payload_wrapper_internal + 1042   dyld                                  0x107f8aa20 abort_with_payload + 163   dyld                                  0x107f4291c dyld4::halt(char const*) + 3284   dyld                                  0x107f3dfb4 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 36445   dyld                                  0x107f3d068 start + 484Thread 0 crashed with ARM Thread State (64-bit):x0: 0x0000000000000006   x1: 0x0000000000000001   x2: 0x000000016b7caa30   x3: 0x000000000000007dx4: 0x000000016b7ca630   x5: 0x0000000000000000   x6: 0x00344c4144412f41   x7: 0x0000000000000560x8: 0x0000000000000020   x9: 0x0000000000000009  x10: 0x0000000000000001  x11: 0x000000000000000ax12: 0x0000000000000000  x13: 0x0000000000000039  x14: 0x00000002514314ee  x15: 0x0000000000000000x16: 0x0000000000000209  x17: 0x0000000107f3b14c  x18: 0x0000000000000000  x19: 0x0000000000000000x20: 0x000000016b7ca630  x21: 0x000000000000007d  x22: 0x000000016b7caa30  x23: 0x0000000000000001x24: 0x0000000000000006  x25: 0x000000016b7cb378  x26: 0x0000000000000000  x27: 0x000000001f070004x28: 0x0000000000000000   fp: 0x000000016b7ca600   lr: 0x0000000107f8a9ecsp: 0x000000016b7ca5c0   pc: 0x0000000107f8382c cpsr: 0x00001000far: 0x0000000107efc000  esr: 0x56000080  Address size faultBinary Images:0x107f38000 -        0x107f97fff dyld (*) <fbb89662-e6f2-3434-b542-f75185ac5e74> /usr/lib/dyldExternal Modification Summary:Calls made by other processes targeting this process:task_for_pid: 0thread_create: 0thread_set_state: 0Calls made by this process:task_for_pid: 0thread_create: 0thread_set_state: 0Calls made by all processes on this machine:task_for_pid: 0thread_create: 0thread_set_state: 0VM Region Summary:ReadOnly portion of Libraries: Total=52.6M resident=0K(0%) swapped_out_or_unallocated=52.6M(100%)Writable regions: Total=9936K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9936K(100%)VIRTUAL   REGIONREGION TYPE                        SIZE    COUNT (non-coalesced)===========                     =======  =======STACK GUARD                       56.0M        1Stack                             8176K        1VM_ALLOCATE                         16K        1__DATA                            1552K        3__DATA_CONST                      3456K        2__LINKEDIT                        2048K        2__TEXT                            50.6M        2dyld private memory               1024K        1===========                     =======  =======TOTAL                            122.5M       13-----------Full Report-----------{"app_name":"Microsoft Excel","timestamp":"2023-06-28 17:17:42.00 +0200","app_version":"16.74","slice_uuid":"63fe7b6d-b4f1-3154-bffc-b45afa9a63d4","build_version":"16.74.23061100","platform":1,"bundleID":"com.microsoft.Excel","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.3.1 (21E258)","incident_id":"6FAF8A2D-3D69-466E-BE00-EE4BF842980E","name":"Microsoft Excel"}{"uptime" : 1000,"procLaunch" : "2023-06-28 17:17:42.0336 +0200","procRole" : "Default","version" : 2,"userID" : 501,"deployVersion" : 210,"modelCode" : "MacBookAir10,1","procStartAbsTime" : 25331050584,"coalitionID" : 866,"osVersion" : {"train" : "macOS 12.3.1","build" : "21E258","releaseType" : "User"},"captureTime" : "2023-06-28 17:17:42.1889 +0200","incident" : "6FAF8A2D-3D69-466E-BE00-EE4BF842980E","bug_type" : "309","pid" : 935,"procExitAbsTime" : 25334768337,"translated" : false,"cpuType" : "ARM-64","procName" : "Microsoft Excel","procPath" : "/Applications/Microsoft Excel.app/Contents/MacOS/Microsoft Excel","bundleInfo" : {"CFBundleShortVersionString":"16.74","CFBundleVersion":"16.74.23061100","CFBundleIdentifier":"com.microsoft.Excel"},"storeInfo" : {"deviceIdentifierForVendor":"52404B72-31D5-535F-A82D-7607BAD3A2D6","thirdParty":true},"parentProc" : "launchd","parentPid" : 1,"coalitionName" : "com.microsoft.Excel","crashReporterKey" : "E03C85F8-86E7-A482-A508-2BFA8F496708","sip" : "enabled","isCorpse" : 1,"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},"termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @rpath/ADAL4.framework/Versions/A/ADAL4","Referenced from: /Applications/Microsoft Excel.app/Contents/MacOS/Microsoft Excel","Reason: tried: '/usr/lib/swift/ADAL4.framework/Versions/A/ADAL4' (no such file), '/Applications/Microsoft Excel.app/Contents/MacOS/../Frameworks/ADAL4.framework/Versions/A/ADAL4' (code signature invalid (errno=1) sliceOffset=0x000DC000, codeBlobOffset=0x000C4C50, codeBlobSize=0x0000A0C0 for '/Applications/Microsoft Excel.app/Contents/Frameworks/ADAL4.framework/Versions/A/ADAL4'), '/usr/lib/swift/ADAL4.framework/Versions/A/ADAL4' (no such file), '/Applications/Microsoft Excel.app/Contents/MacOS/../Frameworks/ADAL4.framework/Versions/A/ADAL4' (code signature invalid (errno=1) sliceOffset=0x000DC000, codeBlobOffset=0x000C4C50, codeBlobSize=0x0000A0C0 for '/Applications/Microsoft Excel.app/Contents/Frameworks/ADAL4.framework/Versions/A/ADAL4'), '/System/Library/Frameworks/ADAL4.framework/Versions/A/ADAL4' (no such file)"]},"asi" : {"dyld":["Library not loaded: @rpath/ADAL4.framework/Versions/A/ADAL4","Referenced from: /Applications/Microsoft Excel.app/Contents/MacOS/Microsoft Excel","Reason: tried: '/usr/lib/swift/ADAL4.framework/Versions/A/ADAL4' (no such file), '/Applications/Microsoft Excel.app/Contents/MacOS/../Frameworks/ADAL4.framework/Versions/A/ADAL4' (code signature invalid (errno=1) sliceOffset=0x000DC000, codeBlobOffset=0x000C4C50, codeBlobSize=0x0000A0C0 for '/Applications/Microsoft Excel.app/Contents/Frameworks/ADAL4.framework/Versions/A/ADAL4'), '/usr/lib/swift/ADAL4.framework/Versions/A/ADAL4' (no such file), '/Applications/Microsoft Excel.app/Contents/MacOS/../Frameworks/ADAL4.framework/Versions/A/ADAL4' (code signature invalid (errno=1) sliceOffset=0x000DC000, codeBlobOffset=0x000C4C50, codeBlobSize=0x0000A0C0 for '/Applications/Microsoft Excel.app/Contents/Frameworks/ADAL4.framework/Versions/A/ADAL4'), '/System/Library/Frameworks/ADAL4.framework/Versions/A/ADAL4' (no such file)"]},"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},"faultingThread" : 0,"threads" : [{"triggered":true,"id":18558,"threadState":{"x":[{"value":6},{"value":1},{"value":6098299440},{"value":125},{"value":6098298416},{"value":0},{"value":14720541990661953},{"value":1376},{"value":32},{"value":9},{"value":1},{"value":10},{"value":0},{"value":57},{"value":9953285358},{"value":0},{"value":521},{"value":4428378444,"symbolLocation":392,"symbol":"__simple_bprintf"},{"value":0},{"value":0},{"value":6098298416},{"value":125},{"value":6098299440},{"value":1},{"value":6},{"value":6098301816},{"value":0},{"value":520552452},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":4428704236},"cpsr":{"value":4096},"fp":{"value":6098298368},"sp":{"value":6098298304},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":4428675116,"matchesCrashFrame":1},"far":{"value":4428120064}},"frames":[{"imageOffset":309292,"symbol":"__abort_with_payload","symbolLocation":8,"imageIndex":0},{"imageOffset":338412,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":104,"imageIndex":0},{"imageOffset":338464,"symbol":"abort_with_payload","symbolLocation":16,"imageIndex":0},{"imageOffset":43292,"symbol":"dyld4::halt(char const*)","symbolLocation":328,"imageIndex":0},{"imageOffset":24500,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3644,"imageIndex":0},{"imageOffset":20584,"symbol":"start","symbolLocation":484,"imageIndex":0}]}],"usedImages" : [{"source" : "P","arch" : "arm64e","base" : 4428365824,"size" : 393216,"uuid" : "fbb89662-e6f2-3434-b542-f75185ac5e74","path" : "/usr/lib/dyld","name" : "dyld"}],"sharedCache" : {"base" : 6875512832,"size" : 3136438272,"uuid" : "1df3dfc1-141a-35d0-a4e5-f1e113894c6e"},"vmSummary" : "ReadOnly portion of Libraries: Total=52.6M resident=0K(0%) swapped_out_or_unallocated=52.6M(100%)\nWritable regions: Total=9936K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9936K(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nSTACK GUARD                       56.0M        1 \nStack                             8176K        1 \nVM_ALLOCATE                         16K        1 \n__DATA                            1552K        3 \n__DATA_CONST                      3456K        2 \n__LINKEDIT                        2048K        2 \n__TEXT                            50.6M        2 \ndyld private memory               1024K        1 \n===========                     =======  ======= \nTOTAL                            122.5M       13 \n","legacyInfo" : {"threadTriggered" : {}},"trialInfo" : {"rollouts" : [{"rolloutId" : "6112dda2fc54bc3389840642","factorPackIds" : 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Answer 1

Hallo mel,

Die Fehlermeldung deutet darauf hin, dass eine Bibliothek namens "ADAL4.framework" fehlt oder nicht geladen werden kann.

Der genaue Fehler lautet: "Library not loaded: @rpath/ADAL4.framework/Versions/A/ADAL4". Das bedeutet, dass Excel versucht, diese Bibliothek zu laden, sie jedoch nicht finden kann.

Möglicherweise ist die ADAL4.framework-Bibliothek beschädigt oder fehlt auf Ihrem System. Es gibt mehrere mögliche Lösungsansätze, die Sie ausprobieren können:

1. Aktualisieren Sie Microsoft Excel: Überprüfen Sie, ob Updates für Microsoft Excel verfügbar sind, und installieren Sie diese. Möglicherweise behebt ein Update das Problem, indem es fehlende oder beschädigte Bibliotheken ersetzt.
2. Reparieren Sie das Office-Paket: Gehen Sie zu den Systemeinstellungen auf Ihrem Mac, wählen Sie "Programme" und dann "Microsoft Office". Dort sollten Sie eine Option finden, um das Office-Paket zu reparieren. Führen Sie diese Reparatur aus und prüfen Sie, ob das Problem behoben ist.
3. Neuinstallation von Microsoft Office: Wenn die Reparatur des Office-Pakets das Problem nicht behebt, können Sie versuchen, Microsoft Office vollständig von Ihrem Mac zu deinstallieren und es anschließend erneut zu installieren. Laden Sie die Installationsdatei von der offiziellen Microsoft-Website herunter und befolgen Sie die Anweisungen zur Neuinstallation.
4. Kontaktieren Sie den Microsoft-Support: Wenn keine der oben genannten Lösungen das Problem behebt, sollten Sie den

Schöne Grüße