Intune Error 403

Question

Hi All,

I do not have an acceess to the Intune and got this error.

And I can not set MDM Authority, becase I can not access to the following options

How can I solve the problem?

Thank you

Answer 1

Hi,

I'm Tim, an Independent Consultant here and a Microsoft user like you. I don't work for Microsoft and do not have access to any of your data on their system.

Error 403 in Intune typically indicates that you don't have the necessary permissions or access rights to perform the requested action. To resolve this problem, you can try the following steps below:-

1. Check your permissions: Ensure that you have the appropriate permissions assigned to your account in Intune. Reach out to your organization's IT or Intune administrator to verify your access rights and permissions. They can grant you the necessary permissions if needed.
2. Verify your account: Double-check that you are using the correct account to access Intune. Make sure you are using the account that has the necessary permissions and is associated with your organization's Intune instance.
3. Clear browser cache and cookies: Clear your browser's cache and cookies, then try accessing Intune again. Sometimes, cached data can cause access issues or conflicts. Restarting your browser after clearing the cache may also be helpful.
4. Try a different browser or device: If the issue persists, try accessing Intune from a different web browser or device. This can help determine if the problem is specific to your current browser or device configuration.

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further or If you find it helpful, you can mark this comment as the answer.

Kind regards

Tim

Answer 2

Do you work for an organisation that has put restrictions in place?

If so:-

Error 403 typically indicates a "Forbidden" error, meaning you don't have the necessary permissions to access the requested resource in Intune. To resolve this issue, you'll need to reach out to your IT administrator or the person responsible for managing Intune in your organisation.

Explain the error you encountered and provide them with the screenshots (image 1 and image 2) so they can investigate the problem. They should be able to grant you the appropriate permissions or troubleshoot the issue further to help you regain access and set the MDM (Mobile Device Management) Authority.

Kind regards

Tim