One-Note Speicherung und Synchronisation

Question

Hallo. Kann mir bitte einer sagen, ob ich verloren gegangene nicht synchronisierte Notizen wiederherstellen kann. Ich wollte meine offline gespeicherten Notizen synchronisieren. Als dieser Vorgang in meinen Augen beendet war, meldete ich mich ab und wieder neu an. Nun sind meine Notizen aus den vergangenen 5 Wochen einfach weg. Im Papierkorb ist auch nichts aufzufinden.

Answer 1

Dear respected Nina Gornik,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

I’m sorry you’re having a problem and for the situation you encountered, we deeply understand the inconvenience caused and apologize for it.

As per your description, for this data loss issue, if you are using Office 365 business/Education subscription account, please contact your admin and let them to contact Microsoft Support immediately. Lost files should be able to be restored from the backend with this support channel within 14 days.

Please understand your data loss might be recover from Microsoft backend side, Support team is not allowed to create ticket on behalf of customers, this is not only because of the policy, but also privacy protection. And we can't provide detailed organization information to pass the identity instead of customers themselves. Thanks for your kindly understanding. 

Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.

I'm sorry and I apologize for that.

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Waqas Muhammad