Hi, I'm John! I will help you with this.
Are you using Microsoft 365 for personal use or for a business/organization?
If it’s a business or enterprise subscription, you’ll need to:
- Sign in to the Microsoft 365 admin center https://admin.microsoft.com with your admin account.
- Go to Billing > Bills & payments.
- Select the invoice you want and choose Download PDF.
If personal:
- You can download it directly from your Microsoft account:
- Sign in to your Microsoft account order history: https://account.microsoft.com/billing/orders
- Adjust the date range to include the purchase date.
- Locate the order (amount, date, or product).
- Click "Tax invoice" next to it.
The invoice will download as a PDF, if it doesn’t appear right away, please check your browser’s downloads folder or history.
Click "Add comment" to let me know.
Regards,
John J.D.