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Hello,
Since this morning, none of our custom models are returning any results, either through the Studio UI or via the SDK. Occasionally, we also receive a network error message.
Our resource is located in Germany. Could you please advise us on the next steps?
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Hi Yannick,
Apologies for the inconvenience. Our PG team is currently investigating the issue affecting the Document Intelligence service in the Germany region. We will keep you updated and let you know as soon as it is resolved. Thank you for your patience and understanding.
Hi Yannick,
Thank you for your patience. We have submitted a support ticket on your behalf. We will inform you as soon as we receive an update.
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Hi Yannick
Das Problem ist jetzt für Germany West Central behoben.
Die europäischen Regionen werden derzeit vom Produktteam bearbeitet.
Bitte lassen Sie uns wissen, ob die Latenz bei Ihnen wieder auftritt.
Vielen Dank.
hi,
The issue is resolved!
Thank you
Hi Yannick,
Our PG team has resolved the issue. Could you check and confirm if the issue still exists?