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Microsoft Dataverse - Service Update 22051 Release Notes

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Service Update 22051 for Dataverse 9.2.0 is now available. This article describes the hotfixes and updates that are included in Service Update 22051.
Update package Version number
Service Update 22051 for Dataverse 9.2.0 9.2.22051.00146

To determine whether your organization had this update applied, check your Dynamics version number. Click the gear icon in the upper-right corner, and then click About.

An (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Service Update 22051 resolves the following issues:

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

Accessibility

  • When zoom was set to 400% in the Customer Service Hub, the Advanced find button in the Recent records popup, and long record names within Posts were not visible in the timeline.*
  • The Narrator screen reader did not announce the row and column counts for all of the cells within a grid.*
  • On iOS, the Voiceover screen reader applied focus to the entire appointment entity page, after expanding the "cases" dropdown when the "accounts" dropdown was expanded.
  • In the Customer Service Hub when creating an email activity, the Narrator screen reader focus did go to a grid table in any entity when using keyboard navigation.
  • When selecting any data from a cases grid in the Customer Service Hub, the NVDA and Narrator screen reader narrator announced 'Alert' multiple times.
  • The VoiceOver screen reader did not announce the expanded or collapsed state of the activities control in a quick create menu.
  • In the Customer Service Hub, when the page zoom was set to 200%, list items in the Dashboard selector control could not be accessed using keyboard navigation.
  • When opening the "Choose records for to" dialog box, the Talkback screen reader did not announce any information.

Solutions

  • In Omnichannel for Customer Service, the message preview did not show to users when hovering over a customer communication alert.

Unified Interface

  • On the Field Service mobile app, scrolling through Active Accounts would intermittently display a spinning load icon without loading records.

Error Messages, Exceptions, and Failures

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.

Solutions

  • An error occurred when loading the timeline wall in untracked email or appointment records.*

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