Slow performance when attaching documents in Dynamics SL

This article provides a solution to an issue where slow performance occurs when attaching source documents for data items.

Applies to:   Microsoft Dynamics SL 2015, Microsoft Dynamics SL 2011
Original KB number:   3075087

Symptoms

When you use the Attachments feature in Microsoft Dynamics SL, you notice slow performance when attaching source documents for data items.

Cause

This problem occurs when the Preview feature is enabled.

Resolution

To resolve this issue, disable the Preview feature. To do it, follow these steps:

  1. In the Modules list, select Administration.
  2. In the System Manager pane, select Attachments Configuration under Maintenance.
  3. Type the appropriate screen number in the Screen box and then press Tab.
  4. Select the Disable Preview checkbox.
  5. Select save, and then close the screen.