"Close the Sales Kit Options window before modifying the transaction" error when running a Sales Order Processing integration that has a kit item

This article provides a resolution for the issue that an error occurs when you try to run a Sales Order Processing integration that contains a kit item in Integration Manager.

Applies to:   Microsoft Dynamics GP
Original KB number:   917943

Symptoms

When you run a Sales Order Processing integration that contains a kit item, you receive the following error message:

Close the Sales Kit Options window before modifying the transaction

You receive this error message in Integration Manager for Microsoft Dynamics GP 9.0 and for Microsoft Business Solutions - Great Plains 8.0.

Cause

This problem occurs when the Qty to Back Order field and the Qty Fulfilled field are set to 0.

Resolution for Microsoft Dynamics GP

To resolve this problem, obtain the latest service pack for Integration Manager for Microsoft Dynamics GP.