Error when you use the Fixed Assets eConnect adapter on Microsoft Dynamics GP 10.0 to import asset general and asset book information: "Unable to obtain the next FAINDEX"
This article describes an error that occurs when you use the Fixed Assets eConnect adapter to import asset general and asset book information.
Applies to: Microsoft Dynamics GP
Original KB number: 951768
Rapid Publishing Disclaimer
Rapid publishing articles provide information directly from within the Microsoft support organization. The information contained herein is created in response to emerging or unique topics, or is intended supplement other knowledge base information.
When you use the Fixed Assets eConnect adapter on Microsoft Dynamics GP 10.0 to import asset general and asset book information, you receive the following error message when the integration starts:
Microsoft.Dynamics.GP.eConnect: Number = 6625 Stored procedure taCreateAssetID : Description = unable to obtain the next FAINDEX.
This problem is caused when eConnect looks for specific values in the tables, and the tables are empty. Adding a stored procedure to handle this operation could result in locking and blocking issues. So we recommend that you manually enter an asset, and then save it. After the asset is saved, the Fixed Assets eConnect Adapter can properly obtain the next FAINDEX value.
To resolve this problem, manually enter one transaction with both the asset general and asset book information, and then save the asset in Microsoft Dynamics GP. Once you've manually saved one asset, run the integration again.
Microsoft and/or its suppliers make no representations or warranties about the suitability, reliability or accuracy of the information contained in the documents and related graphics published on this website (the "materials") for any purpose. The materials may include technical inaccuracies or typographical errors and may be revised at any time without notice.
To the maximum extent permitted by applicable law, Microsoft and/or its suppliers disclaim and exclude all representations, warranties, and conditions whether express, implied or statutory, including but not limited to representations, warranties, or conditions of title, non infringement, satisfactory condition or quality, merchantability and fitness for a particular purpose, with respect to the materials.