The menu path for Electronic Reconcile does not display in Microsoft Dynamics GP

This article provides a resolution for the issue that the menu path or Electronic Reconcile doesn't show in Microsoft Dynamics GP.

Applies to:   Microsoft Dynamics GP, Microsoft Dynamics SL Bank Reconciliation
Original KB number:   2970564


You have installed Electronic Bank Reconcile (on a US install), and you are signed in as the poweruser, but the menu path does not exist.


Electronic Bank Reconcile is for a US install. Usually the issue is that the user printed the documentation for Bank Management (for a UK install) and so the path listed in this documentation does not exist on a US install.


To use Electronic Bank Reconcile (on a US install), navigate to Tools under Microsoft Dynamics GP, point to Routines, point to Financial, point to Electronic Reconcile and select the appropriate window you want to use.


If the path above is not listed, then verify that Electronic Reconcile is marked in the Registration window found under Tools on the Microsoft Dynamics GP menu, point to Setup, point to System and select Registration.