How to update Windows 8.1 x64 to Windows 10 x64 when encountering 0xC1900101 - 0x30017 error

Question

Hi all,
I am trying to update Windows 8.1 x64 to Windows 10 x64 (as Google Drive services are no longer supported on the former operating system). I am unable to complete this update. Everytime the computer restarts to finish installing the update, the boot sequence does not complete. I am eventually greeted with the following error code, "0xC1900101 - 0x30017".

I have tried the following, none of which have fixed the problem:

• Checking sufficient free space exists on Windows partition; C:\ has 78GB available
• Running Windows Update Troubleshoot
• Running sfc /scannow (identifies some errors it cannot fix)
• Running chkdsk /f /r /x on the system drive (C:) at boot
• Running dism (all steps complete 100%, only third step generates error 0x800f081f - source file could not be found - log: https://drive.google.com/file/d/1O_XHZFh2VJ28v2uEzcq8Dpv7t0yaIMpb/view?usp=sharing)

1. DISM /Online /Cleanup-Image /CheckHealth
2. DISM /Online /Cleanup-Image /ScanHealth
3. DISM /Online /Cleanup-Image /RestoreHealth
4. DISM /Online /Cleanup-Image /Startcomponentcleanup

• Running SetupDiag online scan (which does not produce log files for me, perhaps because Windows 8.1 is no longer supported?)
• Running DXDiag (log file here:https://drive.google.com/file/d/1d8SimHVhTNuGsZoz9a7TkzUT4z7jL0-f/view?usp=sharing)
• Disabling fast boot
• Disabling secure boot
• Restarting in "safe mode" (still does not complete the boot sequence)
• Adding “\Macromedia\Flash” folders to “C:\Windows\System32” and “C:\Windows\SysWOW64”
• Clearing the "C:\Windows\Temp" folder
• No Windows.old folder to delete
• Checking for Windows Driver Updates (all drivers are current) and checking for DirectX Driver Updates (all drivers are current)
• Unplugging all peripheral devices/hardware
• Downloading the update from Microsoft Update Catalog, disconnecting from the internet/LAN and running it manually from the hard-drive
• Disabling Windows Defender real-time protection. No third-party anti-virus software is installed (using Windows Defender only).
• Disabling Nvideo graphics driver
• Confirming latest BIOS is installed; it is G75VX.206
• Clearing Windows Update cache:

1. net stop wuauserv
2. net stop cryptSvc
3. net stop bits
4. net stop msiserver
5. ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
6. ren C:\Windows\System32\catroot2 catroot2.old
7. net start wuauserv
8. net start cryptSvc
9. net start bits
10. net start msiserver

One thing I haven't been able to do is ensure that all Windows 8.1 updates are installed prior to upgrading to Windows 10. All are installed except one. When trying to install the final Windows 8.1 patch; "2023-01 security monthly quality rollup for windows 8.1 for x64-based Systems (KB5022352)", the computer requests a restart to finalise. The restart is unsuccessful, the computer does not complete the boot sequence, freezing to black/blank. The only way to recover Windows is to restore a copy prior to the update's installation. https://www.catalog.update.microsoft.com/Search.aspx?q=KB5022352
**
Computer specs:

Machine name: JAMES
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_ltsb_escrow.221003-0335)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: G75VX
BIOS: G75VX.206
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
Memory: 16384MB RAM
Available OS Memory: 16336MB RAM
Page File: 5444MB used, 13322MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled

Error log for the Windows 8.1 update (before the restart) if it helps: https://drive.google.com/file/d/1pgYrMuU2MyRefpc3DUEp4FUebdcxMYXj/view?usp=sharing

Any help you can provide is greatly appreciated,
James

Answer 1

Hello James Waller Im yhya,

So If you want to Download Windows 8.1 to Windows 10 Like you mean you want to update Windows 10 Dont Worry,

1.So you Need Open Your Web Browser Like: Google, Microsoft Edge, Opera Browser

2.Type Windows 10 Media Creation Tool :Link In The Description https://www.microsoft.com/en-US/software-download/windows10

3.Click Download

4.Double Click Left Mouse To Click: MediaCreationTool_22H2

5.Click Yes

6.Click Accept

7.If this Something Asked To you Click Upgrade This Pc Now And Wait For To Download And Click Next

8.You Should Wait For Updates, If The Stage Stucks, Do Some Windows Updates And Then Try Again

9.When Its Finished, Click Install It Will Take Long Minutes.

Now You Have Windows 10, If Doesn't Work Then Ask me Question What happened. For X64 Bit

Answer 2

This is solved. I created a Windows 10 flash drive on a USB (must be >=8GB) using the Microsoft Media Creation Tool, booted from this flash drive and installed Windows 10.

Note, you cannot create a Windows 10 installation DVD as the files for the operating system are larger than the size of a standard DVD.