A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Could you share a test file with some dummy data in it and the formula you are using? Then I can set solver on it and send it back to you.
For sharing file, you may upload it to OneDrive or any other cloud drive and then post the link here. *Please make sure you have removed any sensitive or private information in the sample file before uploading.