Billing: phishing

Question

I recieved an Email regarding the billing of $900+ to my PayPal account!

This couldnt be right...I subscribe to 365 and pay by the month.

PLEASE confirm that there are no other charges. Also, does my subscription apply to my laptop's (I have two that I havent used in a very long time, but will be).

Please advise.

Margot Kemp

I am NOT a parent...

Answer 1

Hi, I'm John! I will help you with this.

First, please do not click any links in that email. It sounds like it may be a phishing message.

To confirm your real charges:

• Sign in at https://account.microsoft.com/services
• Check your billing history there
• Only charges shown there are from Microsoft.

About your Microsoft 365 subscription:

• Yes, one subscription can usually be used on multiple devices, including laptops, as long as you are signed in with the same Microsoft account.

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To help narrow down the issue:

1. Did the email come from an official Microsoft address (ending in @microsoft.com)?
2. Do you see any $900+ charge in your Microsoft account or PayPal activity?
3. Have you clicked anything in that email?

Also, just to be safe, I recommend changing your Microsoft and PayPal passwords if you haven’t already.

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Click "Add comment" to let me know.

Regards,

John J.D.