Microsoft Defender for Endpoint data storage and privacy
- Microsoft Defender for Endpoint Plan 1
- Microsoft Defender for Endpoint Plan 2
- Microsoft Defender XDR
- Microsoft Defender for Business
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This section covers some of the most frequently asked questions regarding privacy and data handling for Defender for Endpoint.
This article explains the data storage and privacy details related to Defender for Endpoint and Defender for Business. For more information related to Defender for Endpoint and other products and services like Microsoft Defender Antivirus and Windows, see Microsoft Privacy Statement, and also Windows privacy FAQ.
What data does Microsoft Defender for Endpoint collect?
Microsoft Defender for Endpoint will collect information from your configured devices and store it in a customer-dedicated and segregated tenant specific to the service for administration, tracking, and reporting purposes.
Information collected includes file data (file names, sizes, and hashes), process data (running processes, hashes), registry data, network connection data (host IPs and ports), and device details (device identifiers, names, and the operating system version).
Microsoft stores this data securely in Microsoft Azure and maintains it in accordance with Microsoft privacy practices and Microsoft Trust Center policies.
This data enables Defender for Endpoint to:
- Proactively identify indicators of attack (IOAs) in your organization
- Generate alerts if a possible attack was detected
- Provide your security operations with a view into devices, files, and URLs related to threat signals from your network, enabling you to investigate and explore the presence of security threats on the network.
Microsoft doesn't use your data for advertising.
Data protection and encryption
The Defender for Endpoint service utilizes state-of-the-art data protection technologies which are based on Microsoft Azure infrastructure.
There are various aspects relevant to data protection that our service takes care of. Encryption is one of the most critical aspects, and it includes data encryption at rest, encryption in flight, and key management with Key Vault. For more information on other technologies used by the Defender for Endpoint service, see Azure encryption overview.
In all scenarios, data is encrypted using 256-bit AES encryption at the minimum.
Data storage location
Defender for Endpoint operates in the Microsoft Azure data centers in the European Union, the United Kingdom, the United States, or in Australia. Customer data collected by the service may be stored in: (a) the geo-location of the tenant as identified during provisioning or, (b) the geo-location as defined by the data storage rules of an online service if this online service is used by Defender for Endpoint to process such data. For more information, see Where your Microsoft 365 customer data is stored.
Customer data in pseudonymized form may also be stored in the central storage and processing systems in the United States.
Select Need help? in the Microsoft Defender portal to contact Microsoft support about provisioning Microsoft Defender XDR in a different data center location.
Data sharing for Microsoft Defender for Endpoint
Microsoft Defender for Endpoint shares data, including customer data, among the following Microsoft products, also licensed by the customer.
- Microsoft Sentinel
- Microsoft Tunnel for Mobile Application Management - Android
- Microsoft Defender for Cloud
- Microsoft Defender for Identity
Is my data isolated from other customer data?
Yes, your data is isolated through access authentication and logical segregation based on customer identifier. Each customer can only access data collected from its own organization, and the generic data that Microsoft provides.
How does Microsoft prevent malicious insider activities and abuse of high privilege roles?
Microsoft developers and administrators have, by design, been given sufficient privileges to carry out their assigned duties to operate and evolve the service. Microsoft deploys combinations of preventive, detective, and reactive controls including the following mechanisms to help protect against unauthorized developer and/or administrative activities:
- Tight access control to sensitive data
- Combinations of controls that greatly enhance independent detection of malicious activity
- Multiple levels of monitoring, logging, and reporting
Additionally, Microsoft conducts background verification checks of certain operations personnel, and limits access to applications, systems, and network infrastructure in proportion to the level of background verification. Operations personnel follow a formal process when they are required to access a customer's account or related information in the performance of their duties.
Access to data for services deployed in Microsoft Azure Government data centers is only granted to operating personnel who have been screened and approved to handle data that's subject to certain government regulations and requirements, such as FedRAMP, NIST 800.171 (DIB), ITAR, IRS 1075, DoD L4, and CJIS.
Is data shared with other customers?
No. Customer data is isolated from other customers and isn't shared. However, threat intelligence on the data resulting from Microsoft processing, and which doesn't contain any customer-specific data, might be shared with other customers. Each customer can only access data collected from its own organization and generic data that Microsoft provides.
How long will Microsoft store my data? What is Microsoft's data retention policy?
At service onboarding
Data from Microsoft Defender for Endpoint is retained for 180 days, visible across the portal. However, in the advanced hunting investigation experience, it's accessible via a query for a period of 30 days.
At contract termination or expiration
Your data will be kept and will be available to you while the license is under grace period or suspended mode. At the end of this period, that data will be erased from Microsoft's systems to make it unrecoverable, no later than 180 days from contract termination or expiration.
Advanced Hunting data
Advanced hunting is a query-based threat-hunting tool that lets you explore up to 30 days of raw data.
Can Microsoft help us maintain regulatory compliance?
Microsoft provides customers with detailed information about Microsoft's security and compliance programs, including audit reports and compliance packages, to help them assess Defender for Endpoint services against their own legal and regulatory requirements. Defender for Endpoint has achieved a number of certifications including ISO, SOC, FedRAMP High, and PCI and continues to pursue additional national, regional, and industry-specific certifications.
By providing customers with compliant, independently verified services, Microsoft makes it easier for them to achieve compliance for the infrastructure and applications they run.
For more information on the Defender for Endpoint certification reports, see Microsoft Trust Center.
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Do you want to learn more? Engage with the Microsoft Security community in our Tech Community: Microsoft Defender for Endpoint Tech Community.