Troubleshooting Microsoft Dynamics 365 App for Outlook
This article describes troubleshooting Dynamics 365 App for Outlook.
Applies to: Microsoft Dynamics 365
Original KB number: 4345545
Deploying or Opening the App
- A user does not appear in the All Eligible Users list within the Dynamics 365 App for Outlook area
- Dynamics 365 App for Outlook does not appear within Outlook
- Blank page appears within Dynamics App for Outlook
- Troubleshooting errors when attempting to open Dynamics 365 App for Outlook
Tracking Email or Appointments
- No search results returned in Regarding lookup of Dynamics 365 App for Outlook
- An email or appointment tracked with Dynamics 365 App for Outlook shows as "Track pending"
- Track and Set Regarding options are missing in Dynamics 365 App for Outlook