Windows 11, version 22H2 known issues and notifications

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Current status as of September 26, 2023

Microsoft is delivering a new wave of continuous innovation to eligible Windows 11, version 22H2 devices with new experiences and AI capabilities. You can access these experiences as soon as they’re ready for your device by navigating to Settings > Windows Update and turning on the toggle to Get the latest updates as soon as they're available.  

Note: To see the toggle, you must be using a Home or Pro device running Windows 11, version 22H2 with all the latest updates installed. The toggle won't be enabled for devices managed by an organization unless the IT department has enabled optional updates (including CFRs) using policy. 

Known issues

See open issues, content updated in the last 30 days, and information on safeguard holds. To find a specific issue, use the search function on your browser (CTRL + F for Microsoft Edge).

SummaryOriginating updateStatusLast updated
The June non-security preview update might cause devices to restart repeatedly
This issue is more likely to affect devices utilizing virtual machines and nested virtualization features
OS Build 22621.3810
KB5039302
2024-06-25
Confirmed
2024-06-28
15:06 PT
Taskbar might not load after installing the June 2024 preview update
This issue is only expected to occur in Windows N editions or if the ‘Media Features’ is turned off in Windows Features
OS Build 22621.3810
KB5039302
2024-06-25
Confirmed
2024-06-28
13:33 PT
Photos app might fail to start when BlockNonAdminUserInstall is enabled
This issue might be observed after device updates the Photos app to version 2024.11050.29009.0 from the Microsoft store
N/A

Confirmed
2024-06-18
10:29 PT
Edge updates might cause Microsoft Copilot app to show up in Installed apps
Edge updates might install a new package and users might see Microsoft Copilot app among the device's Installed apps
N/A

Resolved
2024-06-13
14:21 PT

Issue details

June 2024

The June non-security preview update might cause devices to restart repeatedly

StatusOriginating updateHistory
ConfirmedOS Build 22621.3810
KB5039302
2024-06-25
Last updated: 2024-06-28, 15:06 PT
Opened: 2024-06-26, 19:25 PT

After installing updates released June 26, 2024 (KB5039302), some devices might fail to start. Affected systems might restart repeatedly and require recovery operations in order to restore normal use.

This issue is more likely to affect devices utilizing virtual machines tools and nested virtualization features, such as CloudPC, DevBox, Azure Virtual Desktop. We are investigating to determine the precise conditions under which this issue can trigger.

Availability of this update via Windows Update and Windows Update for Business was paused for a couple of days, but is being resumed today for most devices. This update offering is now paused only for devices affected by the issue. As a result, this update might not be offered to Hyper-V virtual machines running on hosts that utilize certain processor types.

Users of Windows Home edition are less likely to experience this issue, as virtualization is less common in home environments.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

Affected platforms:

  • ​Client: Windows 11, version 23H2; Windows 11, version 22H2
  • ​Server: None

Taskbar might not load after installing the June 2024 preview update

StatusOriginating updateHistory
ConfirmedOS Build 22621.3810
KB5039302
2024-06-25
Last updated: 2024-06-28, 13:33 PT
Opened: 2024-06-28, 13:14 PT

After installing the June 2024 Windows preview update (KB5039302), released June 25, 2024, you are likely to face issues with the Taskbar. This issue is only expected to occur if you are using a Windows N edition device or if you turn off the ‘Media Features’ via Control Panel->Programs-> Programs and Features -> Turn Windows features on or off. N editions of Windows include the same functionality as other editions of Windows, except for media-related technologies, Windows Media Player, and certain preinstalled media apps.

You might not be able to view or interact with the Taskbar after logging in to your device once the update is installed. Other applications like File Explorer, Desktop and Settings will continue to work.

Next Steps: We are working on a resolution and will provide an update in an upcoming release.

Affected platforms:

  • ​Client: Windows 11 version 23H2, Windows 11 version 22H2
  • ​Server: None

Photos app might fail to start when BlockNonAdminUserInstall is enabled

StatusOriginating updateHistory
ConfirmedN/A

Last updated: 2024-06-18, 10:29 PT
Opened: 2024-06-18, 10:14 PT

If your device has updated the Microsoft Photos app from the Windows store on or after June 4, 2024 (version 2024.11050.29009.0 and above), you might face issues starting the application. On launching the app, it might display a spinning circle, after which it might disappear. If you have the Procmon monitoring tool installed in your device, this error might display as Access Denied error on Process Exit (‘Exit Status: -2147024891’). 

This issue is most likely to occur if you have enabled either the Prevent non-admin users from installing packaged Windows apps policy or its Configuration Service provider (CSP) equivalent policy, BlockNonAdminUserInstall.

Users with Windows Home edition are unlikely to experience this issue, as the policies which may cause this issue to happen are less likely to be applied in home environments.

Next Steps: We are working on a resolution and will provide an update in an upcoming release.

Affected platforms:

  • ​Client: Windows 11, version 23H2; Windows 11, version 22H2
  • ​Server: None

April 2024

Edge updates might cause Microsoft Copilot app to show up in Installed apps

StatusOriginating updateHistory
Resolved N/A

Resolved: 2024-06-13, 14:21 PT
Opened: 2024-04-16, 18:23 PT

Updates to Edge browser version 123.0.2420.65, released on March 28, 2024, and later, might incorrectly install a new package (MSIX) called ‘Microsoft chat provider for Copilot in Windows’ on Windows devices. Resulting from this, the Microsoft Copilot app might appear in the Installed apps in Settings menu.

It is important to note that the Microsoft chat provider for Copilot in Windows does not execute any code or process, and does not acquire, analyze, or transmit device or environment data in any capacity.

This package was intended to prepare some Windows devices for future Windows Copilot enablement and was not intended for all devices. Although the component installed as part of this issue can cause the Microsoft Copilot app to be shown as part of the Installed apps, this component does not fully install or enable Microsoft Copilot.

Note: Edge browser version 124.0.2478.51, released on April 18, 2024, contains a change by which the chat provider for Copilot in Windows will not continue to be installed on every device.

Resolution: This issue is now resolved with Edge browser updates released on April 26, 2024, and June 13, 2024. Edge version 124.0.2478.67 was released on April 26 and removed the package ‘Microsoft chat provider for Copilot in Windows’ from all servers affected by this issue. Edge version 126.0.2592.56 was released on June 13, 2024, and removed the same package from all Windows client versions affected by this issue. The ‘Microsoft Copilot’ entry will not show in the Installed apps list in the Settings menu once the Edge browser is updated.

Affected platforms:

Client: Windows 11, version 23H2, Windows 11, version 22H2, Windows 11, version 21H2, Windows 10, version 22H2

Server: Windows Server 2022


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