Hello,
Thank you for posting in Q&A forum.
We suggest that you check from the following aspects:
Make sure your network connection is stable. Sometimes network issues during the download process may lead to installation failure.
Try downloading and installing again after restarting.
Clearing your browser cache and temporary files may help solve download issues.
Ensure that your device meets the system requirements for Office 2024. If not met, installation may fail.
If the installation fails through ODT download, you can consider using other methods to download Office 2024, such as downloading directly from the official website.
Check system logs to see if there are any related errors
I hope I can help you solve the problem
Best regards,
Jill Zhou
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