Error: 0x80070002 when installing drivers and Error: 0x80073712 for windows update, and multiple cmd fixes and troubleshooters dont seem to work.

Question

Hi,

Recently had to reinstall my windows install, because it wouldn't boot and was stuck on loading likely due to having the plug pulled on multiple occasions, but right now Bluetooth driver, AMD Drivers, and updates are not installing, have tried DISM scan and restore health and were met with DISM error 14098 "The component store has been corrupted." also tried temp disabling windows defender and resetting windows update components. and tried repairing windows in safe boot, but said it wasn't able to restore the version.

Really stuck for solutions here...

Answer 1

Hello William,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Please try the following methods below.

**Make sure Windows Update and Background Intelligent Transfer services are available and running.

Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

Double-click Background Intelligent Transfer Service.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

Double-click Windows Update.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

If the issue still persists, Please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

**Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

**Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

Download the media creation tool(Click Download tool now) and save it to your computer.

https://www.microsoft.com/en-us/software-downlo...

Open the tool and select Upgrade this PC now.

Make sure to select Keep personal files and apps.

It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Answer 2

Thanks a lot It helps! although will get back if drivers have problems.