How to fix no output device detected problem?

Question

I just bought this laptop today man...

I haven't dropped it. Haven't spilled anything on it..

It can only make sound on my bluetooth headphones, but I'd like for it to work without the headphones. It's really important.

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

1. May I please know the list of audio drivers installed on your computer?

• Open the Device Manager (Click Windows + X key),
• Expand the arrow next to Sound, video, and game controllers.

• If you see Realtek (R) in the lists, right-click the device and select Uninstall, then select the Attempt to remove the driver for this device check box, and then select Uninstall.
• Once uninstalled, restart your computer and check your speakers. (Click Power> Restart)

If it still doesn't work, type msinfo and click Enter.

Post a screenshot of the resulting dialog box.