A family of Microsoft word processing software products for creating web, email, and print documents.
Is Figure 2.A.1 in the section of the document that has the heading number of 2.A.1, or is it the first figure in the section that has the heading number of 2.A. Likewise with Figure 2.B.1
If there is only one caption required under the section of the document with the heading numbers of the form 2.A or 2.B and any subsections thereof, and assuming that you have set up you numbering so that 1. is linked to the Heading 1 style, the 1.A is linked to the Heading 2 style and so on, you can get by with specifying that the Chapter starts with the Heading 2 style and setting a period as the separator.