Autosave not working

Question

When I open some (but not all) Word documents from my OneDrive folder the Autosave function is disabled and when I try to turn it on, I get an error message that looks like this:

Any idea why Word won't save my files automatically?

Win 11 Home 10.0.22621

Word 2021 MSO (Version 2302 Build 16.0.16130.20332) 64-bit

Answer 1

You are welcome, Paul.

Kind Regards

Answer 2

Will do, thanks.

Answer 3

Hi PaulAubin!

Thank you for the feedback.

Since this is a bug, I suggest you report to Microsoft through the link below like many users have done. https://feedbackportal.microsoft.com/

Best Regards, Shakiru

Answer 4

Hi Shakiru,

Thanks for your advice. Unfortunately, none of those solutions worked for me. The files in question are definitely .docx files and saving a copy to my hard drive and then uploading it to OneDrive did not solve the problem. I guess it's just a bug in Word that will eventually be worked out. But if you have any other thoughts. I'd love to hear them!

Paul

Answer 5

Hi PaulAubin!

I'm sorry to hear that you're having trouble auto-saving some of the Word documents from OneDrive.

Do you know if this word contains a .docm file and it is not a .docx document?

This is a kind of bug and one of the solutions, for now, is to save the file locally on the PC, and then you can then synchronize with OneDrive

Also:

1. Try disabling add-ins: Add-ins can sometimes interfere with the Autosave function. Try disabling any add-ins you have installed and see if that resolves the issue.
2. Recreate a copy of the files and try saving it on OneDrive and then use Autosave for the new documents created.

Some users have also reported this as a bug.

Kindly let me know, if you require additional assistance, I will be glad to help further.

Best Regards, Shakiru