Error message Windows cannot access the specified device.

Question

I get 2 error message when rebooting stating that Windows cannot access the specified device, path, or file. The two paths are:

C:\Program Files\WindowsApps\MicrosoftWindows.CrossDevice_1.25092.33.0_x64_cw5n1h...

C:\Program Files\WindowsApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\CrossDeviceResum...

I have no idea what apps or devices to check to resolve this.

Answer 1

Attached is a screen shot of both errors. By the way, both paths are missing on my hard drive. I have no idea what app is trying to us them. But clean boot still has both errors. I have recently updated this computer from Windows 10 pro to Windows 11 pro. Did not see this in Windows 10.

Answer 2

can you share the complete message? or better a screenshot

Answer 3

I did a clean boot, but the same two errors appeared on restart.

Answer 4

I did a clean boot, but the same two errors appear on restart.

Answer 5

hi marc, welcome in community

maybe there was some apps that you removed but some traces was also present in startup, try to perform a clean boot

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

then, restart windows and see how it goes

let me know

Elvis

ps. if you can, share a screenshot of the exact error, please