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Microsoft Chat

Judith Barton 25 Reputation points
2026-02-14T23:30:35.5433333+00:00

How do I get to Microsoft Support Chat? I was hacked yesterday and took all the preventive steps of notifying all my conacts and changing my password. But I am no longer receiving emails although I was successful in sending an email.

Outlook | Outlook for mobile | Outlook for iOS | For home
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AI answer

2026-02-14T23:31:11.48+00:00

To access Microsoft Support Chat, follow these steps:

  1. Go to the Outlook website and sign in to your account.
  2. Click on the Help option in the ribbon.
  3. In the sidebar that appears, type your issue in the box provided.
  4. If the suggested solutions do not resolve your issue, scroll down and select "Yes" under "Still need help?".
  5. Click on "Chat with a support agent" to initiate a live chat with a Microsoft support representative.

This will allow you to explain your situation regarding the hacking incident and any issues with your email account directly to a support agent.

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