Azure Media Services compliance, privacy and security

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Warning

Azure Media Services will be retired June 30th, 2024. For more information, see the AMS Retirement Guide.

Compliance, privacy and security

As an important reminder, you must comply with all applicable laws in your use of Azure Media Services, and you may not use Media Services or any Azure service in a manner that violates the rights of others, or that may be harmful to others.

Before uploading any video/image to Media Services, You must have all the proper rights to use the video/image, including, where required by law, all the necessary consents from individuals (if any) in the video/image, for the use, processing, and storage of their data in Media Services and Azure. Some jurisdictions may impose special legal requirements for the collection, online processing and storage of certain categories of data, such as biometric data. Before using Media Services and Azure for the processing and storage of any data subject to special legal requirements, You must ensure compliance with any such legal requirements that may apply to You.

Learn more about compliance

To learn about compliance, privacy and security in Media Services please visit the Microsoft Trust Center. For Microsoft's privacy obligations, data handling and retention practices, including how to delete your data, please review Microsoft's Privacy Statement, the Online Services Terms ("OST") and Data Processing Addendum ("DPA"). By using Media Services, you agree to be bound by the OST, DPA and the Privacy Statement.

Note

Media services will be enforcing TLS 1.2 for all requests to KeyDelivery, RESTv2, Streaming Endpoint and Live Event streaming origins. Accounts with existing TLS 1.0 or 1.1 usage will be exempt from this enforcement. If you wish to enforce TLS 1.2 for all your requests to these media services endpoints, please contact AMS support.

Get help and support

You can contact Media Services with questions or follow our updates by one of the following methods:

• Q & A
• Stack Overflow. Tag questions with azure-media-services.
• @MSFTAzureMedia or use @AzureSupport to request support.
• Open a support ticket through the Azure portal.