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Exams
Warning
This exam retired on July 31, 2023.
Candidates for this exam are support engineers who use advanced troubleshooting methods to support Microsoft Teams environments, analyze telemetry and log data, troubleshoot deployments, and tune performance. Candidates are expected to review logs and other data, infer the root cause of an issue, and provide a fix.
Candidates should have significant experience troubleshooting unified communications solutions with hands-on expertise specific to troubleshooting Microsoft Teams. In addition, candidates should have knowledge of basic networking, Microsoft Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security and compliance information, debugging, performance tuning, and monitoring.
Part of the requirements for: Microsoft 365 Certified: Teams Support Engineer Specialty
Related exams: none
Go to Learn ProfileLanguages: English, Chinese (Simplified), Chinese (Traditional), German, Spanish, French, Italian, Japanese, Korean, Portuguese (Brazil)
Retirement date: **
This exam measures your ability to troubleshoot the following technical tasks: Microsoft Teams voice issues; Microsoft Teams meetings and live events; federation issues; signing into Microsoft Teams; teams and channels; and files.
Price based on the country or region in which the exam is proctored.
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There may be certifications and prerequisites related to "Exam MS-740: Troubleshooting Microsoft Teams"
Candidates for this certification are support engineers who use advanced troubleshooting methods to support Microsoft Teams environments, analyze telemetry and log data, troubleshoot deployments, and tune performance.
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** Complete this exam before the retirement date to ensure it is applied toward your certification. After the retirement date, please refer to the related certification for exam requirements.