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Sample: Promote an email message

  • Article

This sample shows how to create an email activity instance from the specified email message by using the DeliverPromoteEmailRequest message. You can download the sample from here.

Note

This sample applies to both Dynamics 365 Customer Engagement (on-premises) and Dataverse.

How to run this sample

To obtain a local copy of all samples and build them, follow these steps:

  1. Download or clone the Samples repo so that you have a local copy.
  2. (Optional) Edit the dataverse/App.config file to define a connection string specifying the instance/organization you want to connect to.
  3. Open the sample solution in Visual Studio and press F5 to run the sample. After you specify a connection string in dataverse/App.config, any sample you run will use that connection information.

If you don't specify a connection string in dataverse/App.config file, a dialog opens each time you run the sample, and you'll need to enter information about which instance or org you want to connect to and which credentials you want to use. This dialog caches previous connections so that you can choose a previously used connection.

What this sample does

The DeliverPromoteEmailRequest message is intended to be used in a scenario where it contains data that is needed to create an email activity record from the specified email message.

How this sample works

In order to simulate the scenario described in What this sample does, the sample will do the following:

Setup

Checks for the current version of the org.

Demonstrate

  1. Creates a contact to send an email to (To: field).
  2. The WhoAmIRequest retrieves the system user to send the email (From: field).
  3. The DeliverPromoteEmailRequest message creates the request and also executes it.
  4. Verify the success by defining anonymous types that define possible values for email status.
  5. Queries the delivered email, and verify the status code is sent.

Clean up

Display an option to delete the records created in Setup. The deletion is optional in case you want to examine the entities and data created by the sample. You can manually delete the records to achieve the same result.