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Signed up to look at Azure DevOps but cannot log into dev.azure.com - personal account

David Milburn 0 Reputation points
2025-11-14T12:37:58.3533333+00:00

Signed up to look at Azure DevOps but cannot log into dev.azure.com for a personal account.

This was done for the free trial and I already have an azure portal account.

Anytime I try and access dev.azure.com I get re-routed to the main azure portal.

Why is this re-routing happening?

Azure DevOps

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  1. Anurag Rohikar 3,110 Reputation points Microsoft External Staff Moderator
    2025-11-18T08:42:31.1533333+00:00

    Hello David Milburn,

    There are a few possible reasons for this behavior, so let’s walk through some steps to help you troubleshoot the issue.

    Here's what you can try:

    Check Organization Access: Ensure that you have access to the Azure DevOps organization you're trying to log into. You might want to reach out to the organization owner to verify your permissions.

    Sign Out Completely: Go ahead and sign out from Azure DevOps. You can do this by clicking here. After that, close all browser sessions.

    1. Clear Browser Cookies: Deleting your browser cookies can help. You can usually clear cookies by pressing Ctrl+Shift+Delete in most browsers and selecting the cookies option.

    Use InPrivate or Incognito: Open a private browsing window (InPrivate in Edge or Incognito in Chrome) and try to navigate directly to your organization using this URL: https://dev.azure.com/<YourOrganizationName>. Replace <YourOrganizationName> with the actual name of your organization.

    Check for Redirects: Make sure that you're using the correct account to sign in (personal vs work). Sometimes, organizations require you to use a work account connected to a Microsoft Entra tenant.

    Review Azure DevOps Status: Check Azure DevOps Services Status for any ongoing issues that might be affecting sign-in.

    If you're still facing issues after trying all of the above, we can dig a bit deeper. Here are a few follow-up questions that might help clarify the situation:

    1. Are you using a personal account or a work account to sign in?
    2. Did you receive any specific error messages when trying to log in?
    3. Have you been invited to the Azure DevOps organization, or do you know if it is connected to a Microsoft Entra tenant?

    References:

    I hope this helps get you on the right track! Let me know if you need any further assistance. Thank you!

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