If you are experiencing errors when trying to send classwork through Microsoft Teams, you might want to consider the following troubleshooting steps:
- Run a Self-Diagnostics Tool: If you are a Microsoft 365 admin user, you can run diagnostics within the tenant to check for any issues affecting file uploads in Teams. This can help identify specific problems.
- Check Permissions: Ensure that you have the necessary permissions to upload files in Teams. Sometimes, restrictions may be in place that prevent file uploads.
- Contact Support: If the issue persists after trying the above steps, consider creating a service request with a description of the problem, such as "files upload failing to teams chat." Be sure to attach any relevant logs to assist with troubleshooting.
- Verify Teams is Enabled: In Microsoft 365 Education tenants, Teams may not be enabled by default. Make sure that Teams is activated for your organization.
By following these steps, you should be able to troubleshoot and potentially resolve the errors you are encountering when sending classwork through Teams.
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