Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,740 questions
0 answers
Why I am not getting any approve sign in requests on my apple devices ?
I get no notifications to approve sign in requests and have no where I can input the 2 digit number when I am trying to sign in to my account on my iPad or iPhone.
asked 2024-09-24T20:42:37.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 59%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
Livingston, Zoe
5
Reputation points
asked 2024-09-24T20:42:37.7666667+00:00
Livingston, Zoe
5
Reputation points
0 answers
Authenticator app hanging after verification
Hello, As of yesterday morning I'm having a strange issue with my Authenticator app that is preventing me from signing into my work account. Here are the details: I use an Android phone (a Pixel 4a) to approve Authenticator requests What is happening…
asked 2024-05-07T14:09:43.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 86%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
M Connell
15
Reputation points
commented 2024-09-24T19:03:26.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 50%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ross Nubson
0
Reputation points
4 answers
Unsuccessful Sign-in - Request Denied in App - Password compromised?
Good day! I recently had a Microsoft Auth request come to my phone, one of the ones with the 3 numbers to choose from. This did not come from me, and after checking on the security page, it was not a familiar IP or location (it was out of my country).…
asked 2023-01-16T00:01:12.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 6%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
nicholas kean
55
Reputation points
commented 2024-09-24T14:43:27.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 19%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sanjay Gupta
0
Reputation points
0 answers
Probleme d'Authentificator
Bonjour, je rencontre un probleme avec l'authentificator, j'avais un iphone 15 pro que j'ai vendu. J'ai changer pour un iphone 16pro lorsque je veux acceder aux applications de mon entreprise ca me connecte normalement mais me demande de rentrer le code…
asked 2024-09-23T12:43:24.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 97%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Giovanni Jully
5
Reputation points
commented 2024-09-24T14:38:46.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 61%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bruno Bernard
0
Reputation points
0 answers
the Microsoft authenticator problem
Originally, when I used my personal Gmail account to log in to the company's organization on Teams or SharePoint, my computer would send a Microsoft Authenticator verification code to my phone, and I could simply click the code on my phone to log in.…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 75%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
0 answers
Microsoft authenticator problem
Originally, when I used my personal Gmail account to log in to the company's organization on Teams or SharePoint, my computer would send a Microsoft Authenticator verification code to my phone, and I could simply click the code on my phone to log in.…
1 answer
MFA - No internet Connection - Rules Firewall
Hello, I hope everyone is doing well! Apologies for my English, as I am not fluent. I am experiencing difficulties in segregating a wireless network for exclusive use by a digital timekeeping system (employee attendance records). The platform's…
asked 2024-09-24T12:31:49.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 41%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Adiel Machado
0
Reputation points
edited the question 2024-09-24T12:54:11.2866667+00:00
Adiel Machado
0
Reputation points
0 answers
Backup Microsoft Authenticator
In the past, even with a backup of my MS Authenticator, I still had to go in and clear each account and recreate them. I have started to use the password manager and generator function and save many passwords. Will they be maintained as my tenant…
asked 2024-09-24T11:58:07.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 80%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Leigh Janes
10
Reputation points
asked 2024-09-24T11:58:07.21+00:00
Leigh Janes
10
Reputation points
0 answers
inability to sign up am getting frustrated
please this is frustrating where did i go wrong i havent used my details before i have not signed up for any other subscription package before this is my first time signing up and the fault is not from my end but please for the love of God can someone…
Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,816 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,036 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,740 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
21,576 questions
asked 2024-09-24T08:04:23.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFU%3C/text%3E%3C/svg%3E)
florence ujunwa
5
Reputation points
commented 2024-09-24T09:09:12.9466667+00:00
florence ujunwa
5
Reputation points
1 answer
Need help with signing up
I am having trouble signing up for my account. Can someone assist me in identifying what mistake I might have made? please this is my first time using this account
asked 2024-09-23T13:43:41.38+00:00
florence ujunwa
5
Reputation points
commented 2024-09-24T07:55:36.1633333+00:00
florence ujunwa
5
Reputation points
8 answers
Unable to scan QR code in Microsoft authenticator app
My main issue is : My mentor has made a group on teams and added me as guest. Now for joining this group do following-- login and enter code Ask for more information from organization Ask to install Microsoft Authenticator App and scan the QR…
asked 2022-05-11T04:00:14.637+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 52%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bharat Suthar
21
Reputation points
commented 2024-09-24T05:45:09.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 37%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
Wallin Pär
96
Reputation points
0 answers
We cannot support ur country code
I'm from Ghana and our country code is (+233)ive tried for long time to sign in with my phone number to redeem points how do I solve this problem it's not supporting my country code
asked 2024-09-24T04:02:49.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 27%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nhyiraba Boateng
0
Reputation points
asked 2024-09-24T04:02:49.2466667+00:00
Nhyiraba Boateng
0
Reputation points
0 answers
Authenticator app could not be removed
I want to add a hotmail account to the authenticator app on my new iPhone. To do this, I need to remove the authenticator sign in function from the authenticator app on my old iPhone. However, I get "Authenticator app could not be removed" when…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 12%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
1 answer
Old iPhone Authenticator to new iPhone
I’m trying to send all the data from my old iPhone to the new one and it isn’t working I can add the two Microsoft emails manually but the rest of my other data doesn’t transfer over
asked 2024-09-21T13:15:51.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 79%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
M H
10
Reputation points
answered 2024-09-24T01:54:26.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 24%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
akinbade abiola
16,090
Reputation points
1 answer
Account Recovery Request
Dear Microsoft Support, I am writing to request assistance with my personal Microsoft account. Unfortunately, I was recently assaulted and lost access to my Microsoft Authenticator app. As a result, I am unable to access my account. Could you please help…
asked 2024-09-23T12:50:47.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 6%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Carine Silva
0
Reputation points
answered 2024-09-24T01:52:34.0266667+00:00
akinbade abiola
16,090
Reputation points
1 answer
Authenticator app won’t show a place for me to put in the number to authenticate myself
Whenever I try to log into my school email it says to open the Authenticator app to put in the number that is showing, however, EVERY TIME I open the app nothing is showing for me to put the number in. I can’t access my student email because of this.…
asked 2024-09-23T14:58:21.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 79%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Sanna Liess
30
Reputation points
answered 2024-09-24T01:51:10.6666667+00:00
akinbade abiola
16,090
Reputation points
0 answers
new iphone, Microsoft authenticator is asking for QR codes.
I transferred to a new iphone, but MS Authenticator is wanting me to scan all new QR Codes. the issue is logging into this accounts needs a working MS Authenticator. but it is not working, cause it is asking for QR Codes, which then requires me to login…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 99%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
2 answers
Can't access Microsoft Authenticator on new phone
I recently changed my android phone for a newer model and proceeded normally with the standard android apps backup and transfer. I ran into some problems with Microsoft Authenticator however. When i tried to log into the app with my personal account, it…
asked 2024-07-24T20:10:45.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 83%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rafael Soares de Oliveira Dias
20
Reputation points
answered 2024-09-23T18:49:28.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 83%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Ray Knapp
0
Reputation points
1 answer
Problema con el teams/ problem with the teams
Necesito ayuda urgente por favor, me instalo la aplicación de Microsoft Authenticator, para obtener el código que me piden para acceder a mi cuenta educativa de Teams y me pide otro código, por lo que tampoco me deja acceder a la cuenta de Microsoft…
asked 2024-09-23T18:16:03.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 11%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Elena Villanueva Ramírez
0
Reputation points
answered 2024-09-23T18:20:48.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 24%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohammed Altamash Khan
2,086
Reputation points
0 answers
Unable to het access_token and refresh_token from code
when trying to get the access token and refesh token from code in postman i am getting this error Error: https://learn.microsoft.com/en-us/onedrive/developer/rest-api/getting-started/graph-oauth?view=odsp-graph-online#code-flow Error Image: this is…
asked 2024-09-23T09:44:10.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 14.000000000000002%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EII%3C/text%3E%3C/svg%3E)
Ibn Ishaq
20
Reputation points
edited the question 2024-09-23T15:35:02.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 16%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Rakesh Gurram
7,260
Reputation points Microsoft Vendor