10,304 questions with Outlook-related tags

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O365 - Outlook shortcuts to folder(s)

I have shortcuts to specific project folders in Outlook that span many months. I have several subfolders below the shortcut target folder. When I access the folder via the shortcut, I can not access the subfolders. Is there no way for a shortcut to…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-09-16T14:06:55.75+00:00
Anonymous
commented 2021-09-19T23:56:57.133+00:00
Yuki Sun-MSFT 41,381 Reputation points Moderator
1 answer

Outlook desktop intermittently unable to connect, prompts for password and shows no Internet in system tray

Hello, We recently introduced a new password password for staff which meant many staff had to pick new passwords. Since doing this, several Outlook desktop users including myself experience and intermittent problem whereby when launching Outlook…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-09-15T10:43:19.65+00:00
G O'Connor 96 Reputation points
commented 2021-09-19T23:33:30.717+00:00
Yuki Sun-MSFT 41,381 Reputation points Moderator
1 answer

Sharing *detailed* calendar

Hello I need to share the contents of my calendar with an external user - not just my availability. When adding a user permission for an external, I am only offered the option to show when I am busy. How can I resolve this? Thank you.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-09-12T22:46:27.197+00:00
Gester, Leo 1 Reputation point
commented 2021-09-17T05:23:07.547+00:00
Jade Liang-MSFT 9,986 Reputation points Microsoft Employee
3 answers

Exchange/Outlook asking for credentials of an account that doesn't exist

Exchange 2019/2016 coexistence. Outlook 2019 All mailboxes moved to 2019. I powered off 2016 to test. Now in Outlook, Bob (bob@Anonymous .com) is getting a credential box for test@Anonymous .com constantly. There is no test@Anonymous .com. …

Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Exchange Server | Management
asked 2021-06-15T21:16:46.483+00:00
Susan Dodds 281 Reputation points
commented 2021-09-17T04:21:29.473+00:00
Max Fury 166 Reputation points
2 answers One of the answers was accepted by the question author.

Strange variant of blank emails - only sending HTML to myself. Outlook 2016 (365)

I've had a strange and tenacious problem with blank emails, but it only appears to be a problem when sending to myself. The emails are only blank when viewed in Outlook on my PC; they have content when viewed on my webmail interface or iPhone. Also,…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-09-10T03:57:36.14+00:00
David Fontaine 96 Reputation points
accepted 2021-09-17T02:55:23.74+00:00
David Fontaine 96 Reputation points
2 answers One of the answers was accepted by the question author.

how to automate outlook profile creation after migrate to exchange online

Hello Exchange Guru, We are in the planning stage of migration our Exchange 2016 to Exchange Online. One of our concern is how do we automate the process of deleting user's old Outlook profile and create new Outlook profile after users mailbox have…

Exchange Online
Exchange Online
A Microsoft email and calendaring hosted service.
6,210 questions
Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Exchange Server | Management
Exchange | Hybrid management
asked 2021-09-15T14:08:15.78+00:00
brichardi 361 Reputation points
accepted 2021-09-16T12:44:43.773+00:00
brichardi 361 Reputation points
2 answers

Removing Clutter Folder in Outlook on the Web

A user in my organization has a Clutter folder in Outlook on the web that still gets incoming email. There is no longer any options to disable or remove the Clutter folder in Outlook settings I tried toggling the Focused Inbox option in Outlook…

Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Exchange Server | Management
asked 2021-09-02T22:05:10.34+00:00
WilliamM 46 Reputation points
commented 2021-09-16T09:34:47.633+00:00
Kael Yao 37,751 Reputation points Moderator
1 answer

AADSTS9002313: Invalid request. Request is malformed or invalid when try to login to office

Dear Support Team when i try to login to Microsoft office 36 apps I get the following error, on online it's working fine Request Id: c9204b7c-04a5-4271-87b7-ad1e9b8dd000 Correlation Id: ec07d895-220a-409a-8dfe-d2d4f9804c40 Timestamp: …

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
asked 2021-09-13T07:34:56.51+00:00
alialmwali 1 Reputation point
commented 2021-09-16T09:22:15.023+00:00
Viki Ji_MSFT 4,471 Reputation points
13 answers

Why is orignal message header is lost in Outlook replies?

Recently, original message header is lost when replying or forwarding emails in some Outlook mails. It is strange that some emails retain the headers with time stamp etc. Some are gone. Seeking help for this very important function...How to fix…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-07-26T00:45:49.763+00:00
Rosanne Lo 31 Reputation points
commented 2021-09-16T05:38:11.863+00:00
Choco HB 1 Reputation point
2 answers One of the answers was accepted by the question author.

Shared mailbox querie

No link to see more on Exchange for shared mailboxes

Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Exchange Server | Management
asked 2021-09-10T12:02:41.357+00:00
Sree 1,971 Reputation points
accepted 2021-09-15T16:38:19.077+00:00
Sree 1,971 Reputation points
2 answers One of the answers was accepted by the question author.

how to configure outlook to always HTML when replying to email message

Hello everyone. We are changing our Outlook (2016, 2019) signature to use our organization logos, and social icons. The issue we run into is some of our external client sending email to us using "Rich Text", or "Plain Text", and…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-09-14T13:43:30.31+00:00
brichardi 361 Reputation points
accepted 2021-09-15T14:00:24.137+00:00
brichardi 361 Reputation points
2 answers One of the answers was accepted by the question author.

Meeting reminder infinite loop

hello all I have a users whos meeting reminders show up even 600 times. I have ran outlook /sniff, /cleanromedprefs etc , all comands I could find. I can not see anything wrong inside. what can I do to stop this?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-09-14T08:53:07.66+00:00
Ion-vlad Orascu 41 Reputation points
commented 2021-09-15T09:08:25.64+00:00
Ion-vlad Orascu 41 Reputation points
1 answer One of the answers was accepted by the question author.

Failed to Import Lotus Notes Emails to MS Outlook Manually

Recently I had a need to import some Lotus Notes Emails to my Outlook. Someone suggested me try a manual trick in which I had to export the NSF file to CSV first and then import CSV to Outlook. This method didn't work for me so is there any other way…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-09-14T10:28:33.147+00:00
Michael Hendricks 21 Reputation points
commented 2021-09-15T07:51:34.483+00:00
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
2 answers

RDS 2019 Env - Outlook Error

New RDS 2019 env with three sessions hosts, 2 gateways, and 2 brokers. We're having users test the new env and we see that about 20% of users are getting this error: Users are connecting to o365. I know this is a known issue and…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-07-14T16:58:50.607+00:00
Dan R 11 Reputation points
commented 2021-09-14T17:10:24.637+00:00
Ryan Burney 1 Reputation point
0 answers

Rules for Outlook for Mac

Is there any way to remove outlook automatic rules suggestions/prompts in Outlook for Mac? I.E. when it suggests that all messages from John Smith be moved to a John Smith folder away from inbox?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-09-08T14:44:16.7+00:00
Cate67 1 Reputation point
commented 2021-09-14T09:40:48.86+00:00
Jade Liang-MSFT 9,986 Reputation points Microsoft Employee
1 answer

The method invoked or the flags specified are not supported in the current implementation of the provider.

Sometimes when we launch Outlook for the first time on a freshly built/imaged machine, we receive the following error: The full text of the error is as follows --------------------------- Microsoft Outlook --------------------------- …

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2021-08-31T20:06:01.513+00:00
JuliusPIV 91 Reputation points
commented 2021-09-14T08:52:37.83+00:00
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
2 answers One of the answers was accepted by the question author.

migrated mailbox still show old mailbox name in Outlook profile

This issue is for an on prem to on prem cross forest exchange mailbox migration... also getting new primary email address. We migrate AD account then migrate mailbox and workstation together. When we log into the into the Outlook after the…

Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Exchange Server | Management
asked 2021-09-10T22:06:53.167+00:00
Chau Le 101 Reputation points
commented 2021-09-14T08:38:51.36+00:00
Yuki Sun-MSFT 41,381 Reputation points Moderator
0 answers

Transport rule issue

sure will edit and do

Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Exchange Server | Management
asked 2021-09-07T16:49:04.303+00:00
Sree 1,971 Reputation points
commented 2021-09-14T06:54:54.753+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Emails are re-directing

user emails which is sent from ******@domain1.com to @domain2.com are redirecting to his external address(@domain3.com) , without receiving on his Own mailbox.

Exchange Online
Exchange Online
A Microsoft email and calendaring hosted service.
6,210 questions
Outlook | Windows | Classic Outlook for Windows | For business
Exchange | Exchange Server | Management
asked 2021-09-06T16:08:30.943+00:00
Sree 1,971 Reputation points
accepted 2021-09-13T17:19:56.13+00:00
Sree 1,971 Reputation points
0 answers

labelling issue

a user opened second mailbox in his Outlook. Now when sending an email from this second mailbox, still the labeling footer is added to the email. Is there a chance to get rid of it?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-09-09T15:45:40.23+00:00
Sree 1,971 Reputation points
commented 2021-09-13T09:33:45.57+00:00
Yuki Sun-MSFT 41,381 Reputation points Moderator