6,496 questions with Microsoft 365 and Office | OneDrive | For business | Windows tags

Sort by: Updated
2 answers

Data migration from Business Account to Personal Account

I used to have a company that is out of business. I would like to migrate every file and data from my onedrive business account to my personal account. what should I do?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-18T02:54:23.5133333+00:00
Bodhimula Satyajati 0 Reputation points
answered 2025-11-18T04:11:31.3466667+00:00
AlexDN 6,035 Reputation points Microsoft External Staff Moderator
2 answers

One Drive Error has occured

Hello, This is remove PII, the director of remove PII. I have recently been experiencing difficulties because my OneDrive has suddenly stopped working. I thought the issue might be related to a payment problem, so I updated my card information. I would…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-18T02:04:36.7233333+00:00
spolsekyo 0 Reputation points
edited the question 2025-11-18T02:57:58.4933333+00:00
Sophie N 6,615 Reputation points Microsoft External Staff Moderator
5 answers

A red cross on your OneDrive files

Hi there, I have noticed that my OneDrive has numerous files in different folders with a red cross. I have researched what to do, but I don't really want to reset OneDrive as my storage is 501gb being used from 1TB. Are there any other solutions? Many…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-03T17:14:32.1433333+00:00
Sarby 0 Reputation points
commented 2025-11-17T23:58:39.71+00:00
Hendrix-C 6,805 Reputation points Microsoft External Staff Moderator
3 answers

How do i get 1-941 rows back after it's been deleted for some time.?

I share a workbook with 18 other people but im missing rows from 1-941 with information i need. How do i get it back if the version history can only go back so far? I tried unhide the row but none were hidden.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-17T17:15:40.9+00:00
Jose Martinez 0 Reputation points
edited an answer 2025-11-17T23:33:39.2933333+00:00
Hendrix-C 6,805 Reputation points Microsoft External Staff Moderator
2 answers

How can i add storage to my onedrive?

I have been using onedrive for a few years now, and finally hit my space allowance. I no longer can find how to add space to the drive to continue working.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-17T21:58:59.12+00:00
Jeremy Bateman 0 Reputation points
answered 2025-11-17T23:14:06.13+00:00
Jay Tr 5,875 Reputation points Microsoft External Staff Moderator
5 answers

Reopen closed items in Outlook

Accidentally closed Outlook and it did not open previously open emails

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-12T20:29:39.2566667+00:00
Jarrod Longcor 0 Reputation points
commented 2025-11-17T22:29:10.66+00:00
Killian-N 5,285 Reputation points Microsoft External Staff Moderator
3 answers

How does someone actually get to talk to a real person at Microsoft?

I need to talk to a realy human being as to the problems I am having with One Drive. Where the heck are they hiding????

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-09-09T02:38:27.1833333+00:00
Marie Richardson 15 Reputation points
answered 2025-11-17T21:19:32.92+00:00
Jaime Garcia 0 Reputation points
2 answers

URGENT: Recurring OneDrive Sync Issues with Shared Folders Across Company Accounts

Hello Microsoft Support, We’re experiencing a recurring issue with OneDrive in our company setup. All team members are connected to the same OneDrive environment, and we rely heavily on shared folders for collaboration. However, without any action on our…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-17T17:57:13.1733333+00:00
Ardit Hoti 0 Reputation points
answered 2025-11-17T20:56:44.8466667+00:00
Vy Nguyen 6,630 Reputation points Microsoft External Staff Moderator
3 answers

How to restore files from One Drive back to desktop after syncing

We just set up one drive for the first time for my business. During the process, it sync with my computer and transferred all my personal folders and documents from my desktop to one drive. Now the folders & documents are gone from my desktop. But…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-17T17:26:28.43+00:00
Palmetto Legacy Realty 0 Reputation points
answered 2025-11-17T19:22:51.2466667+00:00
Chris Duong 4,165 Reputation points Microsoft External Staff Moderator
2 answers

how do i remove OneDrive files and consolidate others?

How do I properly remove OneDrive files and consolidate others?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-17T15:57:13.2666667+00:00
Stacey Sams 0 Reputation points
edited an answer 2025-11-17T18:39:48.7933333+00:00
Hani-N 5,030 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Notifications for external users for OneDrive changes

Hello, is there a way of setting up notifications for external users when the changes are made to the shared folder in OneDrive?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-14T11:23:43.01+00:00
MT 20 Reputation points
commented 2025-11-17T17:10:51.6733333+00:00
johnsin cana 0 Reputation points
6 answers

Move Office files to one drive

Greetings I transitioned from Microsoft Office 2019 to Office 365, leveraging the Microsoft OneDrive. Now I have a problem. Some files are on my hard drive, while others are on OneDrive, and sometimes there are duplicate files, which can be very…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-10T20:01:41.2633333+00:00
Baha Habashy 60 Reputation points
edited an answer 2025-11-17T16:22:21.59+00:00
Jay Tr 5,875 Reputation points Microsoft External Staff Moderator
2 answers

How to troubleshoot Windows 11 File Explorer connecting to OneDrive shortcuts.

We have begun to use SharePoint as our company's content/collaboration application. Users are creating library shortcuts to OneDrive and then using Windows File Explorer to access their OneDrive shortcuts. Periodically, users are experiencing issues…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-14T16:44:51.3+00:00
Ember Krumwied 5 Reputation points
commented 2025-11-17T14:55:07.81+00:00
Ember Krumwied 5 Reputation points
3 answers

Lost data/files (but folders are there) in OneDrive after account frozen and then reinstated

Hi, Hopefully someone can help!! I had my account frozen for a couple of months, and then reinstated - however, after a back-up, whilst OneDrive has backed up from the server the folders, and sub-folders, there are no data files within them. This is…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-14T13:53:23.6233333+00:00
simon 0 Reputation points
commented 2025-11-17T14:43:47.8866667+00:00
Julie-Hu 3,980 Reputation points Microsoft External Staff Moderator
2 answers

Employee cannot access shared files in OneDrive for certain users

We have a problem in our company when certain users want to share files with a specific employee, Employee X. Employee X is supposed to receive a file from another user via OneDrive for viewing, but only receives a message saying that they do not have…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-14T07:06:36.7733333+00:00
Marcel 0 Reputation points
commented 2025-11-17T14:15:36.35+00:00
Demi-N 7,440 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive folders on Expired Domain not available

We are unable to access a OneDrive folder for a user who has left the business. How do we gain access to the data to move to a different folder which we do have access to?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-14T13:45:13.16+00:00
Candice Ferreiro 0 Reputation points
commented 2025-11-17T13:43:13.9266667+00:00
Phoebe-N 5,760 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive issue: Excel, Powerpoint, Word autosave is disabled when opening files from sharepoint/onedrive in windows explorer

Several users have reported that when opening Excel files from their sharepoint locations in Windows Explorer (synced down via onedrive), the files open with AutoSave disabled and display “Save to This PC” in the title bar. This issue also occurs when…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-10-20T19:06:00.9866667+00:00
ItchyEnchilada 15 Reputation points
commented 2025-11-17T13:28:59.57+00:00
Karl Vincent 26 Reputation points
5 answers

Why does onedrive not startin windows 11 24h2

Why is my onedrive for business not working anymore after updating to windows 11 24H2 from Windows 11 23H2? I've tried. Onedrive.exe /reset PC reset Profile reset Regkey to disable filesync set to 0 Reinstalled onedrive. Sownloaded latest onedrive…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-13T14:53:40.0266667+00:00
Eddy Derneden 0 Reputation points
answered 2025-11-17T09:55:12.73+00:00
Eddy Derneden 0 Reputation points
2 answers

Disabled OneDrive reshare

Is there a way in OneDrive to share a folder so only the people I choose can edit it, without allowing them to re-share it with others? Right now I can share it with specific people, but they can still re-share the folder, and I can’t block that.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-17T07:43:53.6033333+00:00
Bayu 0 Reputation points
answered 2025-11-17T09:50:36.99+00:00
Henry-N 5,085 Reputation points Microsoft External Staff Moderator
2 answers

when I tried to sign in on OneDrive I received a strange message

I was trying to sign in on my One Drive account and received this message: Correlation ID: remove PII Date and Time: 11/13/2025 6:03:06 PM URL: https://onedrive.live.com/ Issue Type: Unknown issue. I have no idea what it means, can someone help?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-14T02:12:28.19+00:00
SERGIO SOUZA 0 Reputation points
commented 2025-11-17T02:20:20.1+00:00
Sophie N 6,615 Reputation points Microsoft External Staff Moderator